Arpit Garg Email & Phone Number

Bengaluru, KA, IN

Gurugram, Haryana, India

• Specialize in CRM integration at BirdEye, enabling seamless data exchange and enhancing customer experience for clients using various CRM systems such as 𝐋𝐄𝐀𝐏, 𝐙𝐨𝐡𝐨, 𝐇𝐮𝐛𝐬𝐩𝐨𝐭, 𝐂𝐥𝐢𝐨, 𝐒𝐦𝐨𝐤𝐞𝐛𝐚𝐥𝐥, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐅𝐮𝐬𝐢𝐨𝐧, 𝐑𝐄𝐗.
• Implemented two-way synchronization for the appointment writeback integrations, facilitating the retrieval of appointments based on different statuses (e.g., confirm, cancel, etc.). Additionally, enabled the creation.
• Design and develop native API and webhook based integrations with third-party CRMs as a key member of the integrations team.
• Implemented a write-back framework for lead and customer experience (CX) score responses leveraging Kafka. Utilized subscription logic via hook-based REST APIs to seamlessly write lead information and CX scores from.
• Successfully led end-to-end development of new CRM integrations (e.g 𝐋𝐄𝐀𝐏, 𝐙𝐨𝐡𝐨, 𝐇𝐮𝐛𝐬𝐩𝐨𝐭, 𝐂𝐥𝐢𝐨, 𝐒𝐦𝐨𝐤𝐞𝐛𝐚𝐥𝐥, 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐅𝐮𝐬𝐢𝐨𝐧, 𝐑𝐄𝐗, 𝐀𝐜𝐜𝐞𝐥𝐨), evaluating APIs, resulting in the onboarding of multiple new customers and.
• Implemented REST, webhooks, event-driven systems, authorizations, and OAuth 2.0 to ensure efficient and secure integrations.

Bengaluru, Karnataka, India

• Worked with 𝐆𝐨𝐨𝐠𝐥𝐞 for developing security tool named as "𝐆𝐨𝐨𝐠𝐥𝐞 𝐂𝐡𝐫𝐨𝐧𝐢𝐜𝐥𝐞", that is a SIEM (Security Information and Event Management) tool, which collects logs from various sources and parsed them to get structured.
• Chronicle is a cloud service, built as a specialized layer on top of core Google infrastructure, designed for enterprises to privately retain, analyze, and search the massive amounts of security and network telemetry.
• Developed RESTful APIs using Java 8, Spring Framework, Swagger.
• Reduced cascading failures by implementing fallbacks and circuit breaker by Hystrix, Resilience4J.
• Performed Unit testing using JUnit and Mockito to uncover bugs and troubleshoot issued prior to application launch.
• Provided technical KT sessions to development team for various topics like Spring, Spring Boot, Java 8.

Bengaluru, Karnataka, India

I joined EPAM Systems as a Junior Software Engineer without any prior experience. I had a promising beginning involving training programs and workshops targeted for training freshers with Design principles, coding Practices, Agile methodologies and Team Collaboration.

Hyderabad, Telangana, India

Gurugram, Haryana, India

Meerut, Uttar Pradesh, India

Internship in Website Designing with title project of Designing the News Portal

Bachelor Of Technology - Btech, Computer Science, 9.1

Intermediate, Pcm, 8.2

High School, Pcm, 8.8