Experienced infrastructure leader with 19+ years of experience leading global teams in support ITO customers for two Tier 1 Automotive Suppliers and an Electronics/Electrical Manufacturer. Accountable owner of the day-to-day customer relationship and delivery of Infrastructure Services while directly leading the efforts of account assigned delivery personnel ensuring customer needs and contract requirements are met. Accountable for the Delivery component and P&L for the accounts. Led multiple contract negotiation efforts driving business between NTT/Customer to Win/Win over multiple years providing value.