Senior Customer Marketing Manager
Current
Jul 2024 - Present
AeroLeads people directory · profile
Eric Reese Email & Phone Number
Senior Customer Marketing Manager | MBA, Customer Strategy, Customer Engagement, Customer Experience, All Things Customer
at
Snyk
1 work email found
@att.com
4 phones found area 412 and 408
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Marketing Manager | MBA, Customer Strategy, Customer Engagement, Customer Experience, All Things Customer
Location
Wexford, Pennsylvania, United States
Company size
Who is Eric Reese? Overview
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Quick answer
Eric Reese is listed as Senior Customer Marketing Manager | MBA, Customer Strategy, Customer Engagement, Customer Experience, All Things Customer at Snyk, a company with 376 employees, based in Wexford, Pennsylvania, United States. AeroLeads shows a work email signal at att.com, phone signal with area code 412, 408, and a matched LinkedIn profile for Eric Reese.
Eric Reese previously worked as Senior Customer Marketing Manager at Snyk and Senior Customer Strategy Manager at Mimecast. Eric Reese holds Master Of Business Administration - Mba from Carnegie Mellon University - Tepper School Of Business.
Company email context
Email format at Snyk
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{first}.{last}@att.com
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Profile bio
About Eric Reese
Results-driven customer strategist with a long history of account management experience. I enjoy helping customers understand the value they receive from the products they've purchased, in both a 1:1 setting and in more scalable formats. I've accomplished this through creating new and improving existing value messaging deliverables that translate product data and technical concepts into more easily understood stories and statistics. I've enabled customer-facing teams to combat risk, increase product engagement, and decrease churn (and I'll do it again)! My multi-channel customer marketing strategies have measurably increased campaign engagement and driven upsell opportunity pipeline. My go to karaoke song is I Believe in a Thing Called Love by The Darkness. Is any of that helpful?
Listed skills include Sales, Direct Sales, Telecommunications, Marketing, and 17 others.
Current workplace
Eric Reese's current company
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9 roles
Eric Reese work experience
A career timeline built from the work history available for this profile.
Senior Customer Strategy Manager
Responsible for creation and improvement of value messaging deliverables. Translated technical concepts into easily understood stories and statistics. Enabled customer-facing teams with tools to combat identified risks in account base. Owned messaging campaigns throughout the entire customer journey, from implementation and adoption through renewal.Ideated.
Nov 2022 - Apr 2024
Customer Success Manager, Public Sector
Spearheaded cross-functional effort to maintain a key account relationship worth over $7M in total spend. Liaised with account team while building and supervising a project team consisting of engineering and support resources devoted to solving related problems and restoring client confidence and satisfaction.Scheduled and led recurring conversations with.
Jul 2021 - Nov 2022
Customer Success Manager, Implementation Team
Assisted in the creation of a dedicated onboarding team to accelerate product adoption for customers ranging in size from 50 licenses to 50,000 licenses. Decreased time to value for new customers to 30 days post sale from 60 to 90 days post sale, resulting in a trending positive response rate to Onboarding NPS Survey.Volunteered as a mentor for coworkers.
Mar 2018 - Jul 2021
Customer Success Manager
Served as the main point of contact post-sale with responsibilities ranging across the entire customer journey. Assisted customers with the onboarding and adoption of SaaS solutions through the successful renewal of contracts, upselling of additional products and licenses, and achieving customer retention goals.Collaborated cross-functionally with Support.
Nov 2016 - Feb 2018
Corporate Business Solutions Tactical Account Manager
Responsible for the growth and maintenance of an annual revenue base of $8.5 million. Negotiated contracts with both existing and new customers to drive revenue growth in strategic categories.Well-versed in a constantly growing portfolio of products including security, cloud services, machine-to-machine, network solutions, and mobile device management..
Jan 2016 - Oct 2016
Business Integrated Solutions Account Manager
Helped transform small businesses by encouraging the adoption of SaaS technology, including paperless forms, cloud-based phone systems, and asset tracking. Identified growth opportunities in $8.5M small business customer base via new technology adoption, achieving more than 6,000% of monthly quota and receiving recognition as top of 1% sellers.
Mar 2010 - Dec 2015
Marketing Intern
Scheduled and programmed the Pittsburgh Ticketmaster.com website, attracting several thousand users per day.Wrote creative copy to describe an array of events including music festivals and popular concerts.Worked with clients including the Pittsburgh Penguins to discuss strategies to increase ticket sales.
May 2009 - Aug 2009
Social Media Marketing Intern
Created and implemented marketing strategies that increased readership of newspapers on Penn State campuses by 10%.
Jan 2009 - May 2009
Team & coworkers
Colleagues at Snyk
Other employees you can reach at snyk.io. View company contacts for 376 employees →
♠M
♠️ Matthew Barbara
Colleague at SnykZurich, Zurich, Switzerland, Switzerland
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JS
Jack Snaith
Colleague at SnykCranleigh, England, United Kingdom, United Kingdom
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CO
Clifford Okpai
Colleague at SnykEdmonton, Alberta, Canada, Canada
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AL
Adolfo Leeper
Colleague at SnykSurprise, Arizona, United States, United States
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WH
William Hankard
Colleague at SnykMilton, Massachusetts, United States, United States
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DD
Dan Domocos
Colleague at SnykRomania, Romania
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EC
Eric Copsey
Colleague at SnykBrookeville, Maryland, United States, United States
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MT
Mai T.
Colleague at SnykEstonia, Estonia
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FB
Federico Brath
Colleague at SnykLondon, England, United Kingdom, United Kingdom
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JL
Jack La Morre
Colleague at SnykToronto, Ontario, Canada, Canada
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♠️ Matthew Barbara
Colleague at SnykZurich, Zurich, Switzerland, Switzerland
View →
JS
Jack Snaith
Colleague at SnykCranleigh, England, United Kingdom, United Kingdom
View →
CO
Clifford Okpai
Colleague at SnykEdmonton, Alberta, Canada, Canada
View →
AL
Adolfo Leeper
Colleague at SnykSurprise, Arizona, United States, United States
View →
WH
William Hankard
Colleague at SnykMilton, Massachusetts, United States, United States
View →
DD
Dan Domocos
Colleague at SnykRomania, Romania
View →
EC
Eric Copsey
Colleague at SnykBrookeville, Maryland, United States, United States
View →
MT
Mai T.
Colleague at SnykEstonia, Estonia
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FB
Federico Brath
Colleague at SnykLondon, England, United Kingdom, United Kingdom
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JL
Jack La Morre
Colleague at SnykToronto, Ontario, Canada, Canada
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2 education records
Eric Reese education
Master Of Business Administration - Mba
Bachelor'S Degree, Marketing
FAQ
Frequently asked questions about Eric Reese
Quick answers generated from the profile data available on this page.
What company does Eric Reese work for?
Eric Reese works for Snyk.
What is Eric Reese's role at Snyk?
Eric Reese is listed as Senior Customer Marketing Manager | MBA, Customer Strategy, Customer Engagement, Customer Experience, All Things Customer at Snyk.
What is Eric Reese's email address?
AeroLeads has found 1 work email signal at @att.com for Eric Reese at Snyk.
What is Eric Reese's phone number?
AeroLeads has found 4 phone signal(s) with area code 412, 408 for Eric Reese at Snyk.
Where is Eric Reese based?
Eric Reese is based in Wexford, Pennsylvania, United States while working with Snyk.
What companies has Eric Reese worked for?
Eric Reese has worked for Snyk, Mimecast, Palo Alto Networks, Proofpoint, and Wombat Security Technologies.
Who are Eric Reese's colleagues at Snyk?
Eric Reese's colleagues at Snyk include ♠️ Matthew Barbara, Jack Snaith, Clifford Okpai, Adolfo Leeper, and William Hankard.
How can I contact Eric Reese?
You can use AeroLeads to view verified contact signals for Eric Reese at Snyk, including work email, phone, and LinkedIn data when available.
What schools did Eric Reese attend?
Eric Reese holds Master Of Business Administration - Mba from Carnegie Mellon University - Tepper School Of Business.
What skills is Eric Reese known for?
Eric Reese is listed with skills including Sales, Direct Sales, Telecommunications, Marketing, Customer Service, Leadership, Solution Selling, and Account Management.
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