Head Of Technical Support
Current
May 2024 - Present
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Erez Michaeli Email & Phone Number
Head of Technical Support
at
Bridgewise
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Technical Support
Location
Herzliya, Tel Aviv District, Israel
Who is Erez Michaeli? Overview
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Quick answer
Erez Michaeli is listed as Head of Technical Support at Bridgewise, based in Herzliya, Tel Aviv District, Israel. AeroLeads shows a matched LinkedIn profile for Erez Michaeli.
Erez Michaeli previously worked as Support Manager at Rapyd and Senior Technical Support Engineer at Clicksoftware. Erez Michaeli holds Bachelor Of Applied Science - Basc, Engineering/Industrial Management from Ben-Gurion University Of The Negev.
Company email context
Email format at Bridgewise
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Bridgewise
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Profile bio
About Erez Michaeli
I am an experienced Customer Support Manager with a proven track record of leading 24/7 global customer support teams and providing superior support for customers in technical operational environments. I have a history of delivering high-quality technical support and fostering a culture of performance and continuous improvement. My areas of expertise include leading support teams, developing efficient support processes, working closely with stakeholders, managing and mentoring leaders and teams, driving the timely delivery of end-to-end technical solutions, and communicating effectively.*Led a global support organization supporting over 40k global business clients *Built new processes and workflows to improve department usability*Internal monitoring tools to improve support proactivity with our clients*Knowledge base and onboarding training to new employees.*Manage team leaders on multi tier level support, the daily activity of the teams to meet daily goals, *Excellent team player with the innate ability to connect with customers and drive overall satisfaction.
Current workplace
Erez Michaeli's current company
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4 roles
Erez Michaeli work experience
A career timeline built from the work history available for this profile.
Support Manager
Led global support organization consisting of tier 1 and tier 2 teams with 25+ support engineers in Israel, Singapore, Iceland, Colombia, the US, and Dubai.Supporting over 40k global business clients in all size segmentation (SMB/Enterprise)
Sep 2019 - Mar 2023
Senior Technical Support Engineer
Apr 2012 - Aug 2019
Application Engineer
Jan 2007 - Mar 2012
1 education record
Erez Michaeli education
FAQ
Frequently asked questions about Erez Michaeli
Quick answers generated from the profile data available on this page.
What company does Erez Michaeli work for?
Erez Michaeli works for Bridgewise.
What is Erez Michaeli's role at Bridgewise?
Erez Michaeli is listed as Head of Technical Support at Bridgewise.
Where is Erez Michaeli based?
Erez Michaeli is based in Herzliya, Tel Aviv District, Israel while working with Bridgewise.
What companies has Erez Michaeli worked for?
Erez Michaeli has worked for Bridgewise, Rapyd, Clicksoftware, and Enigma (Now Part Of Ptc Http://Www.Linkedin.Com/Company/Ptc).
How can I contact Erez Michaeli?
You can use AeroLeads to view verified contact signals for Erez Michaeli at Bridgewise, including work email, phone, and LinkedIn data when available.
What schools did Erez Michaeli attend?
Erez Michaeli holds Bachelor Of Applied Science - Basc, Engineering/Industrial Management from Ben-Gurion University Of The Negev.
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