Erez Iancu Ben Haim, Mba, Cssbb, Pmp Email & Phone Number

Vancouver, Canada Area

Lead the business analysis and implementation of enterprise systems (Contract Management, Stakeholder Management, Risk and Compliance, work with internal and external stakeholdersOversee program management, develop Target Operating Model, gather business requirements, and business and data architecture Reengineer the port authority’s key processes through cross-functional value stream workshops, data and business analysis, and process modeling. Develop Smartsheet solutions, program management tools and dashboardDevelop and manage the cruise simulation visual and statistical analysis model, a digital twin of the Canada Place cruise terminal to support decision making and operational excellence for the awarded “World’s leading cruise port” by annual World Travel Awards (WTA) Promote organizational excellence by providing continuous improvement coaching, training, communities of practice, deploying service level agreements (SLA) and performance metricsInitiated and led to completion the port authority's land management framework. Designed the service delivery model and reconfiguration of a GIS system within existing resources and budget

Vancouver, Canada Area

As a Business Process Specialist at Canada’s largest port, I led multiple complex process improvement and business transformation projects, provided coaching, and training to develop and promote operational excellence in all areas of the business using Continuous Improvement, Lean and Six Sigma principles.Developed 3-D, object-oriented simulation models to support decision making, freed more than $5 million in capital cost avoidance and enhanced customer experience by 37%. Co-authored and presented case studies at ASQ, IISE and APQC conferences & webinars.

Vancouver, Canada Area

As an MBA summer intern in WorkSafeBC’s internal consulting team, I facilitated information gathering sessions, conducted quantitative and qualitative analyses to identify opportunities for process optimization, service level improvements and cost savings. Presented findings and recommendations to management and executives.

Iaf Hq, Tel-Aviv, Israel

Led large scale F-15 fleet modernization program, oversaw 30+ multidisciplinary Project Managers and business partners worldwide while controlling a multiyear schedule and $145M budget.Reported directly to Head of Material Directorate (Brigadier General), exercised overall responsibility of execution of the program, improved operational performance, increased maintenance efficiency, quality and realized significant safety achievements.Developed Just-In-Time production management and negotiated contracts with vendors, resulting in $5M+ in cost savings while reducing obsolescence risk.Significantly reduced program delivery time by 30% using Lean practices such as kaizen, 5S, 8 Wastes, Visual Management and Lean Product Development.

Depot 22, Tel-Nof Airbase, Israel

Led a diverse team of 65 technicians responsible for refurbishing multiple aircrafts annually. Streamlined departmental work schedules and processes using Lean and Voice of Customer methodologies, resulting in a 12% increase in efficiency. Received the Air Force's "Outstanding Award" twice consecutively in recognition of outstanding customer service, exceeding quality and safety goalsLed an in-house refurbishment project of the ejection system of a crashed F-16 aircraft in collaboration with Lockheed Martin, restored from zero to 100% performanceSaved 2,000 labor hours annually by re-designing work packages in the upgrade plan, e.g. bringing forward testing and new system installations, which released bottlenecks, reduced defects and rework

Technical Air Force College, Haifa Base, Israel

Supervised 30 faculty members and 1,000+ students annually. Analyzed Time-To-Productivity, recommended to executives, and re-structured the training lifecycle, increased productivity on the job by 18%. Initiated a cross-organizational initiatives e.g. mentorship program and workplace orientations, reduced dropout rate by 10%. By shortening the initial training period while focusing on earlier productivity and advanced training, resulting in increased productivity in the workplace by 18%.

Ux Design, Ux Design

Education record

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Arts (Ba), Marketing And Informarion Technology

Practical Engineer, Electrical, Electronic And Communications Engineering Technology