Eric A. Email & Phone Number

Oklahoma City, OK, US

United States

United States

• Oversees the vision and execution of the enterprise-wide IT strategy and policies while working collaboratively to bolster system performance and reliability.
• Maintains accountability for conducting risk and vulnerability assessments of information systems to identify issues or protection requirements.
• Conducts system security evaluations, audits, and reviews; and facilitates the gathering, analysis, and preservation of evidence to augment incident response in the event of a cyber breach.
• Optimizes capacity by analyzing network traffic and reviewing & auditing log data using SPLUNK.
• Collaborates with Mission Defense Team on cybersecurity matters; and provides briefings and reports to apprise leadership of anomalous events.
• Showcases the ability to use NESSUS to perform vulnerability scans while assessing and identifying security events to determine the impact and/or corrective actions required.

Washington D.C. Metro Area

• Coordinated with SMEs to sustain NASA Space-to-Ground Link Terminals across multiple entry points, spanning DC, New Mexico, and Guam to support manned and unmanned C4ISR activities.
• Provided routine and non-routine space-to-ground link system maintenance, monitoring, and auditing; and managed the tracking, telemetry, and command of NASA Tracking Data Relay Satellite spacecraft.
• Identified, documented, and reported RF and baseband system anomalies per NASA policies and guidelines which entailed interfacing with operators using multiple LINUX/UNIX-based operating systems.
• Liaised with NASA engineers and managers to plan, schedule, and oversee all scheduled and preventive maintenance, software/firmware upgrades, and system hardening and benchmarking.
• Bolstered the space relay network and mitigated anomalies to maintain a heightened cybersecurity posture utilizing Nessus, Wireshark, and other specialized tools.
• Enhanced end-user satisfaction by testing, auditing, analyzing, troubleshooting, and restoring systems with little to no impact in an around-the-clock, rotating environment.

10th Intelligence Squadron, Langley Air Force Base, VA

• Supervised, trained, and mentored 27 military and civilian personnel in the maintenance of the East Coast Hub satellite reach back operations pertaining to the AF Distributed Common Ground System.
• Handpicked for a 217-day deployment to support Operation ENDURING FREEDOM/INHERENT RESOLVE, selected as the Senior Noncommisioned Officer of the quarter.
• Leveraged leadership acumen to coordinate the team’s activities across 1 group and 3 squadrons during the deployment of a $5.3M sensor network upgrade; and earned the Wing Award as the MG McClelland Team as well as the.
• Safeguarded 110 American troops by overseeing satcom operations involving 774 ISR missions which captured 97K intelligence targets as well as 110 viable IEDs.

10th Intelligence Squadron, Langley Air Force Base, VA

• Led 24 Airmen; 4 Air Force Specialty functions; overseeing daily Intel sys brief; maintained weapon systems for 2 manned/3 UAS aircraft platforms
• Centrally directed/controlled $750M ISR weapon system maintenance; provided C4 to 1.5K personnel enabling ISR support to 5 Combatant Commands.
• Provided 24/7 Tier-1/2 computer admin support for Joint Worldwide Intel Comm System (JWICS), NIPRNet and SIPRNet systems

10th Intelligence Squadron, Langley Air Force Base, VA

• Directed team of 8 QA specialists in performing program auditing and monitoring across 17 detachments to support the Air Force Intelligence, Surveillance, and Reconnaissance Agency’s premier weapons system.
• Requested by the Commander for the lead role to prepare the unit for IG inspection; managed 24 core programs consisting of +2K checklist items and chaired update meetings with leadership.
• Enhanced decision making by chairing multiple update meetings to reprise leadership of progress; and was awarded a Unit Achievement Medal, 2 AFISRA IG Superior Teams, 5 Superior Performers, and an IG coin.

10th Intelligence Squadron, Langley Air Force Base, VA

• Managed the maintenance and sustainment of $1.3B AN-GSQ 272 ISR weapon system components for global U-2, MC-12 to support various high-altitude airborne platform operations.
• Deployed to Iraq to support Operation New Dawn which entailed managing 4 SATCOM systems and 429 U-2 missions; and executed base drawdown and the redeployment of 120 tons of specialized equipment.
• Spearheaded a forward deployment team to Afghanistan to rally with contractors in a site survey.
• Briefed a general on site preference; postured future ISR support and slashed future manning needs by 60%.

Buechel AFB, Germany

• Oversaw the installation, maintenance, and repair of secure satellite Nuclear Command and Control terminals and the Weapons Storage and Security System.
• Supervised a team of 8 comm maintenance technicians trusted in the safeguarding of a $500M stockpile of US Protection Level 1 assets.
• Led 5 technicians through 1.4K maintenance jobs sustaining 99.6% uptime; and developed quality assurance training plans adopted across multiple organizations.
• Chosen to work with USAF Europe IG to inspect our sister units; and attained multiple program “Strengths” and overall “Excellent” ratings during 3 Nuclear Surety Inspections.
• Earned the 52 Fighter Wing’s “Med Work Center Award” in 2008 as well as the Achievement Medal and the Comm-Electronics NCO Award in 2009.

Mcconnell Air Force Base, Kansas, United States

• Acted on behalf of the commander to direct the squadron readiness program involving the supervision and support of 160 unit personnel.
• Selected to lead transition of 8 technicians to in-house instructors for global reach; and created a unit “Schoolhouse” to train unit members for potential deployed comm duties.
• Drove a 30% increase in unit readiness during the deployment of 80 Airmen to 7 locations during Operation IRAQI FREEDOM.
• Elevated teamwide capabilities en route to 2 “Outstanding” IG ratings, the #1 Squadron recognition, and the Commander in Chief’s Installation Excellence Award (2004).

Andersen Air Force Base, Guam

• Supervised, controlled, and coordinated the maintenance, troubleshooting, and resolution of 11 work centers worth over $34.6M in total assets, as the Maintenance Controller.
• Supported Unit Control Center during the early morning hours of Operation ENDURING FREEDOM, which involved 24-hr support while disseminating vital information to 178 unit members.
• Led Super Typhoon recovery team which involved directing 50+ technicians; and expedited the immediate restoral of $49.9M of assets.
• Implemented flight inspection system overhaul which eradicated 150 discrepancies across 10 work centers; and garnered recognition as the only unit to secure an “Outstanding” on the base by the IG.

Camp Humphreys, South Korea

• Ensured $10M in assigned assets were deployable to support the Korean Theater Air Control System.
• Operated, maintained, and deployed tactical comm terminals to support multiple contingency exercises and operational readiness inspections.
• Contributed to 99.9% equipment in-commission rate, 25% readiness increase, and the unit’s selection as winner of Pacific Air Forces Maintenance Effectiveness Award (2009).

Tinker Air Force Base, Oklahoma

• Provided first line scheduled and unscheduled maintenance to support multiple tactical communications suites valued in excess of $12M.
• Maintained a 24/7/365 equipment ready state by preparing equipment for worldwide deployment.
• Ensured equipment reliability for sustained support during Operation NEW HORIZONS in 1997.

Associate’S Degree, Electronics Systems Technology

Education record