Associate Engineer
Current
Jul 2023 - Present
AeroLeads people directory · profile
Eric Adames Email & Phone Number
Managed Services Engineering Backup & Recovery
at
CDW
3 work emails found
@ibm.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Managed Services Engineering Backup & Recovery
Location
Hamden, Connecticut, United States
Company size
Who is Eric Adames? Overview
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Quick answer
Eric Adames is listed as Managed Services Engineering Backup & Recovery at CDW, a with 9446 employees, based in Hamden, Connecticut, United States. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Eric Adames.
Eric Adames previously worked as Associate Engineer at Cdw and Sirius Specialist – Managed Services Engineering Backup & Recovery at Sirius Computer Solutions. Eric Adames holds Computer Network Operator, 3.8 Gpa from Katharine Gibbs School.
Company email context
Email format at CDW
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{first}.{last}@ibm.com
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AeroLeads found 3 current-domain work email signals for Eric Adames. Compare company email patterns before reaching out.
Profile bio
About Eric Adames
Eric Adames is a Managed Services Engineering Backup & Recovery at CDW. He possess expertise in microsoft office, windows 7, windows vista, windows xp pro, windows server and 17 more skills.
Listed skills include Microsoft Office, Windows 7, Windows Vista, Windows Xp Pro, and 18 others.
Current workplace
Eric Adames's current company
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9 roles
Eric Adames work experience
A career timeline built from the work history available for this profile.
Sirius Specialist – Managed Services Engineering Backup & Recovery
Oct 2022 - Jul 2023
Network Support Specialist
Jan 2022 - Oct 2022
Operations Analyst
Operations Analysts provide dedicated first level of monitoring support for all Client supported applications utilized by a specific client.AIX / UNIX skills including: AIX 6.1;WebSphere MQ Series to support inter-application communications;Problem Determination & Resolution skills.WebSphere Application Server (WAS) to support problem determination & resolution.Tivoli Workload Scheduler (TWS) to support all application job scheduling, problem determination & resolution.Tivoli Storage Manager (TSM) to support the storage servers.
Feb 2019 - Oct 2021
Technical Support Expert
Provide world class technical support to partners all around the globe. Work on various shifts to better assist our partners. Connect to 30 to 40 servers daily to assist partners with maintaining and troubleshooting operating system issue, virtualization and backup issues. Connect to hundreds of cloud servers to maintain and diagnose transmission issues between client kept networks and cloud virtualization residing in the Cloud Servers. Extensive restore training by volunteering multiple times to the dedicated Disaster Recovery team Code Red. Spearheaded specialized team to troubleshoot and setup Virtual Products.
Aug 2015 - Sep 2018
Technical Support
Provide On-Call, 24/7 Support for over 400 News Stations, troubleshooting Worldnow’s Content Management System and Sites pushed to Production, maximizing satisfaction and Company Revenue. Leveraged and Maintained Windows XP/7 Servers provided by Worldnow, responsible for Capturing, Processing, then Publishing Client On-Demand Videos and Live Streaming Content. Escalated defective, custom and training inquiries to Software Development, Custom Development, and Client Service Managers through Salesforce and Jira. In charge of developing and executing Action Plan to train and Update New Hires in Worldnow's Proprietary Software. Manage company File Storage Migration from FTP to Secure FTP by updating all accounts in Excel, while creating and Propagating accounts using Akamai NetStorage.
Oct 2014 - May 2015
Help Desk Analyst
Promoted to Help Desk Technician in November of 2012. In this roll, I provided troubleshooting and maintenance for Active Directory. Troubleshot network and software issues as well as Phone Queue services. Maintained and managed over 100,000 computers in multiple locations in New York, New Jersey and Connecticut.
Oct 2012 - Apr 2014
Technical Support Representative
Troubleshoot and diagnose Internet connectivity.Troubleshoot and diagnose Telephone issues.Document customer accounts and setup technical calls.Update and modify customer database.Follow up to verify customer issue is resolved.
Sep 2007 - Oct 2012
Temporary Technical Support Representative
Spherion
Troubleshoot and diagnose Internet connectivity.Troubleshoot and diagnose Telephone issues.Update multiple databases.
Mar 2007 - Oct 2007
Team & coworkers
Colleagues at CDW
Other employees you can reach at cdw.com. View company contacts for 9446 employees →
NC
Nicholas Copman
Colleague at CdwBrick, New Jersey, United States
View →
MC
Michael Canning
Colleague at CdwPalatine, Illinois, United States
View →
GB
Guy Braisted
Colleague at CdwEatontown, New Jersey, United States
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RB
Rich B.
Colleague at CdwColumbus, Ohio Metropolitan Area, United States
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SA
Simon Allen
Colleague at CdwSanta Barbara, California, United States
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BS
Becky Stach
Colleague at CdwGreater Chicago Area, United States
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MM
Mike Mcclain
Colleague at CdwUnited States
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WC
Wilson Cheung
Colleague at CdwToronto, Ontario, Canada
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JS
Juan Santiago
Colleague at CdwGreater Chicago Area, United States
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A(
Anna (D'Ambola) Sheridan
Colleague at CdwToms River, New Jersey, United States
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Nicholas Copman
Colleague at CdwBrick, New Jersey, United States
View →
MC
Michael Canning
Colleague at CdwPalatine, Illinois, United States
View →
GB
Guy Braisted
Colleague at CdwEatontown, New Jersey, United States
View →
RB
Rich B.
Colleague at CdwColumbus, Ohio Metropolitan Area, United States
View →
SA
Simon Allen
Colleague at CdwSanta Barbara, California, United States
View →
BS
Becky Stach
Colleague at CdwGreater Chicago Area, United States
View →
MM
Mike Mcclain
Colleague at CdwUnited States
View →
WC
Wilson Cheung
Colleague at CdwToronto, Ontario, Canada
View →
JS
Juan Santiago
Colleague at CdwGreater Chicago Area, United States
View →
A(
Anna (D'Ambola) Sheridan
Colleague at CdwToms River, New Jersey, United States
View →
1 education record
Eric Adames education
-
Katharine Gibbs School
FAQ
Frequently asked questions about Eric Adames
Quick answers generated from the profile data available on this page.
What company does Eric Adames work for?
Eric Adames works for CDW.
What is Eric Adames's role at CDW?
Eric Adames is listed as Managed Services Engineering Backup & Recovery at CDW.
What is Eric Adames's email address?
AeroLeads has found 3 work email signals at @ibm.com for Eric Adames at CDW.
Where is Eric Adames based?
Eric Adames is based in Hamden, Connecticut, United States while working with CDW.
What companies has Eric Adames worked for?
Eric Adames has worked for Cdw, Sirius Computer Solutions, Connex Credit Union, Ibm, and Datto, Inc..
Who are Eric Adames's colleagues at CDW?
Eric Adames's colleagues at CDW include Nicholas Copman, Michael Canning, Guy Braisted, Rich B., and Simon Allen.
How can I contact Eric Adames?
You can use AeroLeads to view verified contact signals for Eric Adames at CDW, including work email, phone, and LinkedIn data when available.
What schools did Eric Adames attend?
Eric Adames holds Computer Network Operator, 3.8 Gpa from Katharine Gibbs School.
What skills is Eric Adames known for?
Eric Adames is listed with skills including Microsoft Office, Windows 7, Windows Vista, Windows Xp Pro, Windows Server, Mac Os, Remedy Ticketing System, and Spanish Speaking.
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