Eric Aiello Email & Phone Number

Texas, United States

Burlington, Massachusetts, Us

Burlington, Massachusetts, Us

Built KDP’s enterprise SOC and matured it to a GSOC. Built out Enterprise global security systems across NorAm.Manage physical security project activities, meetings, and site surveys/designs.Design and develop capital projects execution.Perform security profile and design reviews for specified global facilities.Identifies and communicates risks and issues to key stakeholders.Oversee security operations center (SOC) activities related to physical security systems administration and incident management.Supports Regional Security Managers project and analytical needs as directed.Focus on enterprise security project management and security operations administration with Corporate HQ program support.Physical security reviews, work place violence, non-fraud investigations, crisis management, emergency preparedness.Conduct security program training for SOC personnel and facility security admins.Manage KDP event and travel securityManage, coordinate and lead the Executive Protection division in the department.

New York, Ny, Us

• Conduct in depth threat/vulnerability assessments• Conduct thorough risk assessments• Security and low-voltage system project management, design, implementation, and quality control • Manage consulting assignments for key clients and support large project team deliverables as directed by management • Meeting client budget, quality control, and scheduling requirements for assigned projects • Project scheduling & coordination, managing project budgets and overall profitability • Track project related issues and work with project team members to follow up on issues and status. Identify barriers to resolving issues and work to develop strategies to overcome barriers; provide follow activities around issues • Project scheduling & coordination • Project financial profitability • Customer relations, including maintenance of customer satisfaction metrics, responding to customer inquiries, answering phone inquiries, and answering technical end user questions • Responsible for effectively communication both internally and externally project documentation • Conduct field surveys and client meetings • Develop and implement best practices, standards and processes • Review and author policies and procedures

Oakland, California, Us

Oakland, California, Us

Maintained close coordination, planning, communication and regular direct liaison with business partners around all aspects of physical security, safety, investigations and risk management programs.Managed and oversaw all contracted security personnel and ensure that post order requirements and expectations for sites in respective areas of responsibility are met.Project manager for multiple security projects and new builds.Successfully managed external clients(i.e. security service vendors and private security organizations) on various projects to insure that alarms, access controls, and camera equipment are operational and installed according to specifications. Provide technical support to Corporate Security Department (CSD) Investigative Unit and Emergency Planning groups.Assess existing security practices and systems and recommend updates to management. Skillfully conducted site surveys and physical security assessments at PG&E facilities. Prepare multiple written and verbal reports identifying security gaps and provide recommendations for alternative security measures. Ensured the safety and security of assigned facilities by assessing vulnerabilities in physical security protection (i.e.physical access, CCTV systems, and locks) and perform site penetration testing. Responds to security incidents at assigned facilities and identifies and executes appropriate response to security issues. Main liaison for all physical security related matters in assigned area, including security operation center, law enforcement, and internal/external business partners. Implemented emergency security response measures for security’s response for natural disasters.Created Measurable reporting process to include alarms, incident response, tracking and reporting of performance metrics and other service areas.Assisted in implementation and creation of security audits enterprise wide.

Managed an account exceeding 10,000 man hrs per week. Including multiple sites across the area.Designed, developed, implemented and managed physical security operations including post orders, standard operating procedures, policies, and expectations.Developed security and emergency plans for new buildings being built. Maintained close coordination, planning, communication and regular direct liaison with the client’s Global Safety and Security management team around all aspects of physical security, safety, investigations and risk management programs.Authored multiple security risk and threat assessments for undisclosed client buildings. Showing in detail vulnerabilities and needs for more advanced security measures.Independently stood up and managed a specialized security team of sixteen supervisors, six shift managers and more than two hundred security officers.Worked daily with client Global Security team to collaborate on corporate security measures/procedures.Managed security construction projectsManaged guard force operations at different clients locations, including budget management, performance metrics and contract management.Responsible for identifying areas of program improvement, expansion of service, customer service improvements and other evolutionary changes.Created Measurable reporting process to include alarms, incident response, tracking and reporting of performance metrics and other service areas.Oversaw contractual obligations and manage billing within the client’s budget or purchase order authority.Responded in a timely manner to emergent events, issues, staffing deficiencies and client requests.Develop officers and supervisors to reach their maximum potential and rise in the company.Ensure compliance with general and specific post orders for assigned Specialist’s positionsManage and coordinate all security operations and programs in assigned areas

Cupertino, California, Us

Managed guard force operations at eighteen different clients locations, including budget management, performance metrics and contract management.Managed prototype security. Responsible for identifying areas of program improvement, expansion of service, customer service improvements and other evolutionary changes.Created Measurable reporting process to include alarms, incident response, tracking and reporting of performance metrics and other service areas.Oversaw contractual obligations and manage billing within the client’s budget or purchase order authority.Responded in a timely manner to emergent events, issues, staffing deficiencies and client requests.Directly responsible for hiring, training and counseling of all SIS employees.Initiated preliminary investigations and wrote incident reports on all internal personnel issues and completed proper documentation.Develop officers and supervisors to reach their maximum potential and rise in the company.Ensure compliance with general and specific post orders for assigned Specialist’s positionsManage and coordinate all security operations and programs in assigned areasPartner with client location representatives to ensure proper utilization and execution of security programsRespond in a timely manner to events, issues, staffing deficiencies, and client requestsInitiate preliminary investigations and write incident reports on all internal personnel issuesPartner with corporate security team members during event security detailsMaintain up to date and accurate timekeeping systems and recordsEnsure personnel are provided with necessary equipment and equipment is accounted forDistribute equipment to personnel as necessary and maintain diligent records of equipment inventoryComplete proper personnel documentation/paperwork and processing as circumstances dictateResponsible for coordinating and seeing through the safety and security of high value confidential items of the client

Arcata, Ca, Us

• Country Security Coordinator in South Sudan• Monitor and assess security conditions in the country providing expert security advice to all staff, focusing on awareness and providing update on the prevailing security situation of the country.• Traveled to six field locations, areas of operation, to assess the situation firsthand on a regular basis.• Developed SOP’s for each field location.• Provided Executive protection for Expatriate staff members in hostile territories.• Acted as a liaison with local and regional officials, UN, INGO and other agencies regarding security issues.• Collect, author, compile and analyze security related reports, SOP’s and humanitarian related security information from multiple sources.• Developed Security briefs specifically for each field location for staff members before deploying into the field.• Implement Internews’ standard security policies and procedures in all Internews’ premises.• Responsible to collect day to day security information.• Responsible for developing standard operating procedures according to security situation.• Responsible to provide basic security training to Internews’ drivers and other concerned staff.• Responsible for the physical and personal security of 15 expatriate staff members, as well as 50 local staff members.

Breukelen, Utrecht, Nl

• Securitas Field Service Manager directly responsible for supervision and scheduling for over 200 officers in 20 different locations totaling over $8 million in revenue. • Staffed and trained personnel to monitor analyze and respond to threats and events affecting client personnel and facilities.• Payroll and Billing Manager for Securitas East Bay ensuring proper pay of over 200 employees, and accurate invoicing of area clients.• Direct the initial provisioning and subsequent oversight of all security personnel and safety operations to ensure operational requirements and professional standards are met in accordance with Securitas Security Services.• One of two Branch Managers (Interim) directly responsible for Oakland area to include client relations, new sales, branch expansion and overall employee management.• Staffed and trained a team of control center operators monitoring closed circuit television systems.• Successful Interim Branch Manager for Securitas Oakland, in charge of all client relations as well as disciplinary actions for Officers under me.• Provided Protection for thousands of guests during the “Oracle Open World” event in San Francisco, California.• Managed all Securitas security operations during Oracle Open World event during a seven day period exceeding 3,000 man hours.

• Licensed Private Investigator • Performed Surveillance investigations on suspected subject’s for insurance and medical fraud• Conducted Investigations for Insurance and medical fraud• Skillfully interviewed claimants and witnesses for Insurance and medical fraud

Ann Arbor, Mi, Us

• Promoted to Global Risk Specialist for Pinkerton’s Global Risk Group, Global Intelligence Division• Managed Global Risk Group’s revenue, expenses and payroll for entire division.• Analyst and Reporting on client specific countries, as well as building client specific reports for global Intelligence per client’s needs

* Point man of a ten-man security patrol team in hostile territories of Afghanistan.* Supervised counter-insurgency operations, directing contracted cultural advisers, and Afghan interpreters to yield valuable intelligence.* Skillfully developed and trained 36 Soldiers, Sailors and Afghan forces by professionally and personally teaching fundamentals on Security measures and ECP protocols and proper guard watches.Security & Force* Lead .50 cal gunner for convoy security team in Afghanistan, escorting in hostile territories VIP's and materials estimated at over $15MM* Led 15 different missions with ISAF forces resulting in captures of high profiled targets* Directed more than 20 large-scale searches, and daily sweeps of villages and compounds in hostile regions on Afghanistan* Conducted QRF (quick reaction force) for a twenty-man gun team, who achieved 100% accountability and zero loses in eight and a halfmonths in Afghanistan.* Aggressively directed the implementation of several innovative force protection measures, and countermeasures, including the hardeningof the compound, significantly enhancing the safety and mission readiness of the guards.* Aggressively directed the improvement of forward operating base security measures and protocols.

Bachelor’S Degree, Security Management; Minor: Terrorism & Counter-Terrorism

High School