Eric Alt Email & Phone Number

Chicago, Il

I am the person responsible for everything technology at a thriving, high-growth, constantly evolving professional services business. LaSalle Network is a national staffing, recruiting and culture firm focused on temporary and contract staffing, as well as direct hire search. For over 20 years, we've helped candidates find jobs in entry-level to C-suite positions across nearly every industry, and connected companies with talent to grow their businesses. We’re proud to say we’ve been recognized with more than 100 culture and revenue-based awards over our 20 years in business. LaSalle landed a spot on the Inc. 500/5000 Fastest-Growing Privately Held Companies in America List in 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016 and 2017. LaSalle was named to Crain's Chicago Business' 2014, 2015, 2016, 2017 and 2018 list of Best Places to Work in Chicago, named by Fortune Magazine as one of the Top 50 Best Medium Workplaces in the Country in 2018, Inc. Magazine’s 2016 and 2018 “50 Best Workplaces” and Forbes’ 2018 "America’s Best Professional Recruiting Firms" list. With one of the highest net promoter scores in the staffing and recruiting industry, we are confident we’re the right firm for you, and we look forward to meeting you. Contact If you’re looking to hire, contact us here: www.thelasallenetwork.com/contact-us-2/ If you’re looking for a job, apply here: www.thelasallenetwork.com/job-search/

Il

• Team was responsible for the 24/7/365 general systems administration of 200+ physical and virtual servers and two data centers• Provided excellent customer service to 30+ national (1 international) offices and over 2300 employees • Responsible for escalated tier 1-3 ticket resolution across all systems and applications• Worked closely with multiple business units to correct service impacting issues and complete a multitude of diverse projects• Helped manage all company data, email, backups, desktops, servers, software updates and deployments• Created documentation, trained/mentored new hires, and regularly sent department communications to entire user baseSkills & Comptencies: Active Directory, Microsoft Office, Exchange 2003, Windows XP/7/Server2003/2008, Group Policy, DHCP, SNMP, TCP/IP, IIS, WSUS, DFS, VMWare VSphere/VCenter, Disaster Recovery, Solarwinds IpMonitor, Symantec Enterprise Vault, Truecrypt, Sophos Antivirus, Backups/Restores, Email, Blackberry Enterprise Server, Terminal Servers, Roaming Profile Management

• Team was responsible for the 24/7/365 general systems administration of 2000 desktops/thin clients, 200+ physical and virtual servers, and two data centers• Provided excellent customer service and escalated tier 1-3 support to 30+ national (1 international) offices and over 2300 employees • Responsible for all support issues including escalated tier 1-3 ticket resolution across all systems and applications• Worked closely with all business units, users, and executives to correct service impacting issues and complete a multitude of projects• Helped manage all company desktops, applications, data, email, backups, servers, software updates and deployments• Created documentation, trained/mentored new hires, and regularly sent department communications to entire user base• Primary VOIP admin for Avaya phone system used in 20+ officesSkills & Competencies (not redundantly listed above): Customer Service, Troubleshooting Hardware/Software, Internet Applications/Website Compatibility, IE/Chrome/Firefox, Scanning, Printing, Remote Printing, Terminal Services, Avaya IPOffice, Call Center Administration, Hardware Inventory, RIS, Batch File Scripting, Office Equipment Refreshes, Training End Users to gain Efficiency and Productivity

Bachelor Of Science, Business Administration Management

Education record