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Currently a solutions architect and engineer providing the overall consulting experience to the SMB market through our team at Source One Business Services. At Source One we assist our clients with all aspects of their technology needs, providing services ranging from desktop support up to, and including, CIO-level strategic planning for current, upcoming, and future technology initiatives. Source One provides network, desktop, server, and security services including managed services of on-premise based solution to hosted services including Infrastructure as a Service, Desktop as a Service, and other cloud offerings including Microsoft 365, Office 365, and Microsoft Azure. We also specialize in Voice over IP-based services, both hosted voice services and on-premise based solutions. Feel free to reach out should you require any assistance with your technology solutions.
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Director Of Technical ServicesSource One Business Services Jul 2020 - PresentEllicott City, MdResponsible for the sales, design, planning, and implementation of virtual, physical, on-site, hosted network infrastructure, server technologies, voice technologies, and managed services for clients.Provide on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Oversee operations of the technical services and solutions division and… Show more Responsible for the sales, design, planning, and implementation of virtual, physical, on-site, hosted network infrastructure, server technologies, voice technologies, and managed services for clients.Provide on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Oversee operations of the technical services and solutions division and develop revenue growth strategies while evaluating new product and service offerings, including managed security services and cyber security services. Show less -
Senior Technical Sales And Solutions EngineerSource One Business Services Jun 2013 - Jul 2020Ellicott City, MdResponsible for the design, planning, and implementation of virtual, physical, on-site, and hosted network infrastructure, server technologies, and voice technologies for clients.Provide on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Provide sales support and engineering for cloud and on-premise network, server, client, and… Show more Responsible for the design, planning, and implementation of virtual, physical, on-site, and hosted network infrastructure, server technologies, and voice technologies for clients.Provide on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Provide sales support and engineering for cloud and on-premise network, server, client, and voice technologies. Show less
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Systems EngineerEmigra Aug 2012 - Jun 2013Responsible for the successful implementation and management of IT initiatives such as virtualization, security, and reliability of systems. Currently implementing a DAG within the Exchange 2010 environment. Successfully completed the migration from Hyper-V to VMware ESXi and vCenter on three hosts and an Equalogic iSCSI SAN. Created and implemented policies for the support desk and am overseeing the support team as team leader. -
Technical Solutions EngineerHaloteq Nov 2007 - Jul 2012Sparks, MdWas responsible for the design, planning, and implementation of virtual, physical, on-site, and hosted network infrastructure, server technologies, and voice technologies for clients.Provided on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Oversaw the support team and support initiatives, including design and implementation of… Show more Was responsible for the design, planning, and implementation of virtual, physical, on-site, and hosted network infrastructure, server technologies, and voice technologies for clients.Provided on-going, dedicated account management for clients, including review of existing and emerging technologies to fit client requirements, management of client vendors, and oversight of proactive support efforts.Oversaw the support team and support initiatives, including design and implementation of support policies and procedures, including escalation and call-back procedures. Show less -
Systems AdministratorFusion Sales Partners Jan 2004 - Aug 2007Completed migration of systems from Windows Server 2000 and Exchange 2000 to Windows Server 2003 and Exchange 2003. Implemented Outlook Anywhere.Assisted software consultants with implementation and support of SharePoint 2003 Portal Server designed to provide a single source for our geographically dispersed sales force to acquire training material, sales literature, and commission reports.Managed workstation upgrade project to upgrade systems from Windows NT/2000 to Windows XP and… Show more Completed migration of systems from Windows Server 2000 and Exchange 2000 to Windows Server 2003 and Exchange 2003. Implemented Outlook Anywhere.Assisted software consultants with implementation and support of SharePoint 2003 Portal Server designed to provide a single source for our geographically dispersed sales force to acquire training material, sales literature, and commission reports.Managed workstation upgrade project to upgrade systems from Windows NT/2000 to Windows XP and Office 2003 then Office 2007.Managed software licensing and documented all systems.Responsible for management of 3Com NBX phone system, including vendor management of our data and voice providers.Provided support to corporate office and sales personnel.Interfaced with contacts at our partner organizations to ensure resources for new sales reps would be provisioned and delivered in a timely manner.Processed Accounts Payables and ran monthly financial reports.Provided HR functions including processing of monthly commissions and payroll using ADP HR/Benefits portal and PC Payroll software. Show less -
Is TechnicianPerformax 2001 - 2003Provided support to organization of 130 users, including 20 remote office users.Assisted in workstation update and upgrade project to Windows XP and Office 2003, including creation of upgrade checklist for use by the support team.Managed and created documentation for day-to-day operations of the Avaya Definity phone system and voicemail.Managed daily backups and reported on status of backup jobs.
Eric Alt Skills
Eric Alt Education Details
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Advanced Information Technology -
Business Information Systems
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Perry Hall High School -
Perry Hall High School
Frequently Asked Questions about Eric Alt
What company does Eric Alt work for?
Eric Alt works for Source One Business Services
What is Eric Alt's role at the current company?
Eric Alt's current role is Director of Technical Services.
What is Eric Alt's email address?
Eric Alt's email address is er****@****zon.net
What is Eric Alt's direct phone number?
Eric Alt's direct phone number is +144357*****
What schools did Eric Alt attend?
Eric Alt attended Stevenson University, Stevenson University, Perry Hall High School, Perry Hall High School.
What skills is Eric Alt known for?
Eric Alt has skills like Vmware, Virtualization, Windows Server, Microsoft Exchange, Networking, Servers, Vmware Esx, Hyper V, Active Directory, Disaster Recovery, Software Documentation, Sharepoint.
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