Eric Archuleta Email & Phone Number

Pueblo, Co, Us

Longmont, Co

Directed TSOC team as Shift Lead performing duties as an infrastructure engineer. Perform a variety of tasks including system and application monitoring, ticketing and incident resolution Monitoring and troubleshooting the entire IT stack (data center, network, storage, servers, and applications/services) and communicating issues and the overall status Traditional operations center 24/7 monitoring and response responsibilities as well as system administration duties for performing initial troubleshooting of all issues Work closely with internal departments such as IT, problem management, customer service, the data operations center, and software development teams

El Paso, Texas, United States

Senior Support Operations Sergeant Major. Planned and executed Quartermaster Liquid Logistics Exercises supporting multiple units and over 4500 soldiers. Transported over 2.5 million gallons of fuel for DLA-Energy. In addition, stepped in to perform interim Group Command Sergeant Major duties, engaging the Commander as the Senior Enlisted Advisor in support of over 1200 soldiers. Provided support and guidance, enabling the unit to perform its mission during COVID-19 protocols.

Albuquerque, New Mexico, United States

Senior Enlisted Adviser to the CommanderResponsible for the medical and dental readiness for over 350 soldiers assigned to the Battalion across multiple states. Develops leadership in four First Sergeants, each responsible for their assigned line companies. Ensures soldiers meet military education requirements for their current grades and instill the desire to achieve the next grade. Presides over promotion boards to determine soldiers qualified to perform at their next grade. Represents the Battalion Commander while engaging troops and senior leadership.

Ft Bliss, Tx

Developed training Programs of Instruction to train deploying service members. Managed team performing the training.

Denver, Co

Instructed Mission Command to Army Units in support of large scale exercises.

Broomfield, Co

Update and communicate issues or problems with the vice president.Setup and modify backup content and schedules.Run restores upon request.Dispatch hardware break/fix and manage resolution for first call services.Manage tape vaulting (Import and Exports).Interact with hardware/software vendors to resolve performance issues.Utilize remote connect applications in order to perform hardware and software troubleshooting in various storage backup environments.Monitor and troubleshoot hardware and software issues across multiple block/servers.Work directly with partners and clients to manage, monitor and troubleshoot tape and disk based backups.Environment: Quantum (ADIC), Sun Microsystems, Spectralogic, Hewlett-Packard, Brocade (mcdata), Q-Logic, Cisco, EMC, Hitachi Data Sytems, Pillar, NetApp and Data Domain, Commvault, Netbackup/Veritas, Tivoli Storage Manager (TSM), Avamar, Putty, Secure CRT, VNC, remote desktop, HP OpenView and NimBUS monitoring tools, OTRS Ticketing System and Gridworks Operational Support System, NNM (Network Node Manager), Unix, and Solaris

Denver, Co And Ft Bliss, Tx

Performed duties as First Sergeant, Brigade Recruiting NCO, and Brigade Training Validation NCO

Denver Colorado

Enlisted as an interior electrician. Became Operations NCO and Acting First Sergeant in Iraq.

Bs, Business Administration And Management, Computer Information Systems

Certificate Program, Mcse