Eric Campbell

Eric Campbell Email and Phone Number

Director of Technology and Cyber Security @ Starport Managed Services Inc.
Eric Campbell's Location
Greater Toronto Area, Canada, Canada, Canada
About Eric Campbell

Eric has over 25 years experience delivering technology solutions to a wide range of industry sectors in both Canada and the United States. He started his career as a programmer but quickly found he was more interested in a “big picture” view of technology. He eventually moved into a solutions architect role where he was able to fulfill his passion of providing complete custom solutions to clients.Eric joined Starport at its inception 13 years ago. He has provided leadership for the continued development of an innovative, robust, and secure information technology solutions throughout his time here. Over the last several years he has been focused on cyber security, attack prevention and damage mitigation.Prior to joining Starport, Eric ran a successful consulting company for almost 10 years. His clients included Nortel, JPMorgan Chase, CIBC and Royal Bank. He provided enterprise computing and telecommunications solutions with an emphasis on fraud prevention for credit and banking card services.

Eric Campbell's Current Company Details
Starport Managed Services Inc.

Starport Managed Services Inc.

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Director of Technology and Cyber Security
Eric Campbell Work Experience Details
  • Starport Managed Services Inc.
    Director Of Technology And Cyber Security
    Starport Managed Services Inc. May 2005 - Present
    Toronto, Ontario, Ca
    • Develop and manage projects based on customer requirements in the areas of Cyber Security and Technology Solutions.• Responsible for development, delivery and management of security and technology audits.• Maintain, implement and delegate automated IDS, IPS and management systems.• Train, mentor and supervise internal and client staff in procedures and technologies required in the delivery of our services.• Lead technical teams through all phases of client delivery lifecycle from initial investigation, through implementation and ongoing support.• Research and develop new technologies for implementation to current client base and prospective customer systems.
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  • Cibc
    Senior Systems Architect
    Cibc Jun 2004 - May 2005
    Toronto, Ontario, Ca
    • Redesigned and developed an existing IVR banking system to service multiple financial institutions on existing hardware infrastructure.• Developed a two-way mutually authenticating SSL communications broker.• Developed a voice based (TTS) transaction delivery application over SOAP Web Services.• Designed and implemented a rapid application development system.
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  • Jpmorgan Chase & Co.
    Senior Applications Analyst
    Jpmorgan Chase & Co. Jul 2003 - May 2004
    New York, Ny, Us
    • Redesigned and developed a complete VRU system servicing over 50 million card members. • Developed a fraud prevention interface for credit card electronic payments.• Instrumental in the planning and implementation of an enterprise-wide back-end migration.• Created a rapid application development system that permits significantly accelerated, simplified and standardized functionality enhancements.
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  • Autonomous Collective Corp.
    Senior Systems Architect
    Autonomous Collective Corp. Nov 2002 - Jul 2003
    • Designed and developed a complete telephone banking system in VoiceXML utilizing voice recognition and TTS.• Designed and developed a geographic-based VoiceXML voter registration and information system.
  • Cibc
    Senior Systems Architect
    Cibc Mar 2001 - Nov 2002
    Toronto, Ontario, Ca
    • Redesigned and developed a complete IVR banking system.• Designed and developed a Tandem/Base24 reusable and expandable remote communication system utilizing Visual Basic Sockets.• Designed and developed a fully configurable enterprise wide text-based instant messaging system based on ADSI and LDAP in Visual Basic. • Developed an XML web interface for accessing remote databases.
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  • Autonomous Collective Corp.
    Senior Systems Architect
    Autonomous Collective Corp. Oct 2000 - Mar 2001
    • Managed a project team of programmers and audio engineers.• Designed and developed a natural voice cross-platform Text-to-Speech (TTS) application.• Designed and developed a Linux-based platform-independent, backup, recovery and cloning tool.• Developed web applications utilizing leading edge technologies.
  • Royal Trust
    Senior Systems Architect
    Royal Trust Jan 1999 - Oct 2000
    Ca
    • Designed and developed an ASP/VBScript based transactional extranet application with a SQL Server backend.• Redesigned an investment banking Direct Talk 2 (Call Path) IVR system.• Managed a team of consultants with diverse skill sets which included: RDBMS, Java, and technical writing.• Automated and updated numerous legacy systems, which included: COBOL to Visual Basic and Btrieve to MS Access and MS SQL Server.• Created cross-platform management reporting databases and interfaces with ASP and MS SQL Server.• Oversaw the implementation of external data communications over T1, which included security (firewall) and capacity issues.• Acted as the primary technical consultant for all external and internal clients, partners, and vendors.
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  • Nortel Networks
    Senior Ivr Consultant
    Nortel Networks Aug 1997 - Feb 1999
    Ca
    • Engineered Voicetek Generations IVR software for release to Nortel customers.• Designed Internet telephony applications using numerous databases (SQL Server, Oracle, Sybase, and Ingres).• Developed remote communications support functionality over TCP/IP and PPP.• Implemented hardware and software diagnostic procedures.• Conducted and organized numerous presentations on Nortel’s Open IVR 4.0 systems, live and over streaming Real Media.• Authored design documents, engineering guidelines and test specifications.• Designed and managed a team to create a new innovative UNIX-based backup and recovery system.• Designed and developed a key-coded, option-based installation tool for Nortel’s Integrated IVR 2.2.
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  • Lavalife
    R & D Lab Lead Technical Specialist
    Lavalife Oct 1995 - Aug 1997
    Toronto, On, Ca
    • Lead research and development of new technologies.• Engineered an enterprise-wide IVR system with diskless, rack-mount systems.• Tested and maintained all pre-production hardware and software.• Coordinated and supported telecommunications circuits – analog, ISDN and T1.• Developed an internal corporate intranet using IIS, Visual Basic and HTML.• Conducted internal seminars on Dialogic hardware and IVR systems. • Dealt extensively with hardware and software vendors.
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Eric Campbell Education Details

  • University Of Waterloo
    University Of Waterloo
    General
  • Centennial College
    Centennial College
    Computer Programmer Analyst Diploma

Frequently Asked Questions about Eric Campbell

What company does Eric Campbell work for?

Eric Campbell works for Starport Managed Services Inc.

What is Eric Campbell's role at the current company?

Eric Campbell's current role is Director of Technology and Cyber Security.

What schools did Eric Campbell attend?

Eric Campbell attended University Of Waterloo, Centennial College.

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