Learning Specialist dedicated to Salesforce team. Responsible for creation and execution of Salesforce trainings for Americas. Work with Global Technology Services team dedicated to Salesforce designing, creating, and delivering training on Salesforce platform. Also responsible for creation and management of ongoing training curriculum, management of training vendors, and collaboration with internal service lines.

Provide coaching, consulting and training for clients on spoken communication, interaction, confidence, and trust.

Subject matter expert on virtual training throughout the enterprise. Collaborated with vendors in conversion of in person training in to E Learning format. Built relationships with first and second line leaders as a development advisor. • Provide coaching, consulting, and training as a lead for zone leadership development program. • Integrated the use WebEx Learning platform into E Learning. Served as subject matter expert on the use of WebEx and consulted with business partners on usage and lead seamless launch of new E Learning platform.• Developed and delivered up-to-date training interventions, using a blended approach, to training professionals who motivated and enhanced frontline employees toward continuous improvement.

Auto Claim Representative, Property Damage, Bodily Injury, and Medical Payments.