Eric Brewer Email & Phone Number

Newark, New Jersey, Us

Work with stakeholders and infrastructure teams to deliver transformationalsolutions leveraging CTIS automation toolsHelp in establishing DevOps model and driving solution architecture and bestpracticesPartner with development and operations teams to facilitate practical automationsolutions and custom modulesWorking with multiple vendors and getting new products delivered in time to meetorganizational goals.Advocate for and ensure appropriate security best practices are developed andimplemented across the DevOps space.Working on a plan to migrate the existing Ansible Tower system to the AnsibleAutomation Platform, and identifying items in the existing setup to adjust forincreased system efficiency.Assisting engineers with writing and troubleshooting Ansible playbooks.

New York, New York, Us

Work with stakeholders and infrastructure teams to deliver transformational solutions leveraging CTIS automation toolsHelp in establishing DevOps model and driving solution architecture and best practicesPartner with development and operations teams to facilitate practical automation solutions and custom modulesWorking with multiple vendors and getting new products delivered in time to meet organizational goals.Advocate for and ensure appropriate security best practices are developed and implemented across the DevOps space.

Princeton, Nj, Us

Create VM deployments using Terraform on Digital Ocean and AWS. This includes the VM setup, networking, creation of a load balancer, and a VPC.Configure the deployments for Atlassian products (Jira, Confluence, etc.) on the Terraform instances using Ansible.Create Ansible migration playbooks to move clients from Digital Ocean to AWS.Make edits to Atlassian Cloudformation templates and Ansible playbooks to provision and configure custom stacks on AWS.

Syracuse, Ny, Us

I interpret customer and market input, define system and subsystem requirements, define the system functional architecture and key algorithms, support integration and test, and support other engineers deploying these systems in the field. The systems are constructed from electronics, software and firmware and incorporate a wide range of technologies including human interface design, multilateration, radar, ADS-B, GPS, IP networking, tracking and fusion. I have been working on deployment automation using Ansible, coordinating with the software team to ensure that the configuration is consistent with what they are expecting from a Red Hat Linux multi server mixed use deployment, with their custom built applications and the OS being fully installed and configured.

New York, Ny, Us

• Every two weeks tag all of the working repositories for multiple different product lines with their appropriate versioning numbers and/or sprint names, then upload the appropriate packages to like named S3 buckets to ensure correct versioning.• Respond to failing Jenkins jobs to re-mediate the issue or at least inform the development team whose packages were breaking nightly test builds.• Keep in touch with development teams and implement new configuration steps into our Ansible automation. This was to ensure configurations on new deployments required little to no manual configuration outside of filling in a form with all of the servers in a cluster being defined by role, address, and name.• Testing and ensuring that there is an upgrade path between versions, and building automation to handle these processes to reduce required man hours on this task.

New York, Ny, Us

• Worked with clients to build one-off report’s that would be too specific to their needs to incorporate into the regular product, and supported those reports when additions, changes, or complaints rose about them.• Performed research projects and assisted team members with deployment sizing and demo related questions. • Built automation solutions using Ansible to pre and post shipping configuration steps that take considerable engineering hours to complete.• I was charged with decoding the unlabeled, almost entirely numerical JSON output of the ICM Script Editor loaded on an HDS server, that represented all of the information that one could record in the ICM scripting tool on that server, and map it to all of the potential options one could select in that tool. This enabled us to add a dashboard to the product of all of the ICM call routing scripts on that server and gave us the ability to show the information in a method that was more user-friendly than what was available on the ICM Script Editor itself.

New York, Ny, Us

• Responsible for sizing the hardware or VM requirements of new deployments, and created a tool to allow sales and channel partners size smaller deployments without having to resort to my department for assistance. The tool also would dictate minimum required resources for a VM deployment along with the number of instances required.• Responsible for the maintenance of our demo appliances that the sales department uses during presentations and trade shows. Reverse engineering new features to incorporate into the demo, and to report and correct bugs discovered in the product during this process. Demo was required to be a self-contained systems, but appear to be live.• Responsible for research projects the partners can’t divert development resources away from sprint for, such as hypotheticals on how the product will perform under certain conditions or if certain changes were made.• Answering questions for sales, and sitting in on calls where a more technical resource is required. • Assisting with creating new monitoring profiles for the product.• Responsible for audits on the product to find areas of redundancy or items missed in deprecation efforts, as well as the wide spread impact and planning for remediating these items across our client base.• Traveled to Ukraine to train contractors for a week on how the different pieces of the product work, and interact with each other.

New York, Ny, Us

• Responsible for receiving break fix escalations from Level 1 Engineers, as well as training them to handle the cases they escalated. • Responsible for high priority break fix cases, and communicating with the client to ensure resolution of the issue and to address further concerns.• A primary point of contact for the initial research and escalation of product enhancement requests.

New York, Ny, Us

• Post contract award, remote and on-site appliance and/or application engineering support during the coordination, installation, implementation and maintenance phases of the project. Post sale support projects are defined by a scope of work. The scope of work included, but was not limited to: System staging, System deployment facilitation, System configuration, System population of managed customer devices, System maintenance, System troubleshooting, Priority response tasks, System and/or product enhancement support, System testing and/or QAQC tasks, System training and/or knowledge transfer activities, and On-call support.• Responsible for support of post-sale support requirements. This includes the installation, implementation, maintenance and/or support of ShoreGroup products.• Functional testing including the development of test plans associated with new product releases.• As required, successfully manage the initiation, planning, execution and closing of CaseSentry and CaseSentry with ShorePatrol projects.• Develops procedures for implementation, support and/or maintenance of ShoreGroup products and/or support requirements.

• Load Windows 7 OS on repurposed workstations, connect hosts to the company domain, install the company standard suite of programs as well as the required drivers for the networked printers, migrated employee’s files and preferences, and trouble shooting for any issues that arise in the transfer.• Trouble shooting Microsoft Office issues.• Switching out hardware components (hard drives, memory, power supplies) on the architect’s computers and on the server blades.• Created a network map of the connections between routers, switches and hosts.• Cataloging all of the computers in the office into a database that compiled the machines hardware specifications, IP address, what software was installed as relevant to each employee’s responsibilities, and sorted by their physical location to make it a companion to our network topology map.

• Assisted our IT department with individual work station trouble shooting issues related to the editing of specifications.• Assisted the IT department with loading new fonts, setting font defaults, and editing email signatures in Microsoft Outlook and Word.• Developed a contact database for office wide utilization using Microsoft Access.• Coordinated receipt of technical specifications from both consultants and internally written, produced a specifications manual, and maintained a cohesive appearance throughout the document. Procured current prevailing wage rates, correct AIA forms according to the contract, and reviewed completed manual for accuracy.• Maintained the generic product office master specifications and retrieved master specs for Architects upon request.• Reorganized and maintained the architectural library of product manuals and samples.• Tracked and distributed training manuals for certification tests the designers were pursuing. • Presented partners with a list of potential educational seminars, tracked attendance, and handled state paperwork.• Processed, tracked, and coordinated varied State Education Department (SED) construction administration documents.

Bachelor Of Science - Bs, Science, Math, & Technology

Associates, Computer Information Systems

Technical Certificate, Autocad Foundations