Eric Bringley Email & Phone Number

United States

Federal Government solutions.

United States

• Worked with users to determine areas of technology in need of improved usability.• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.• Provisioned new software and hardware for use, following established security policies.• Adopted cost-effective, useful solutions to implement into current systems.• Introduced management tools to create and manage virtual server computing environment.• Drove continuous improvement of IT governance processes.• Performed software installations and upgrades to UNIX or Windows operating systems.• Tested software remotely and onsite for server sets to maintain operational readiness.• Provide enterprise-wide solutions. • Configure/Update security measures. (Liens and STIGs)• VMware, Cisco Servers, Windows servers, VM server Host, CentOS GUI.• Haivision Kraken, HMP, HMG, Encoders. • Understanding of Linux, Unix, and window Terminals. • Virtualized enterprise networking environments • Switch access

United States

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.• Delivered Tier 2 support for problem identification, diagnosis and issue resolution.• Diagnosed and troubleshot hardware, software and network issues.• Configured hardware, devices, and software to set up work stations for employees.• Installed and configured operating systems and applications.• Provide Technical support for over 30,000+ customers• Tasked to install and troubleshoot secure and non-secure equipment including Cisco/Juniper/Brocade network equipment/devices. • VDI enterprise wide

Maryland, United States