Eric Brisson

Eric Brisson Email and Phone Number

20+ years of customer service experience from agent, help desk, manager and trainer.
Eric Brisson's Location
Laval, Quebec, Canada, Canada
Eric Brisson's Contact Details

Eric Brisson work email

Eric Brisson personal email

Eric Brisson phone numbers

About Eric Brisson

Experienced in customer service with over 20+ years. Specialized in telecommunication with a rich background of sales, coaching, training and team building.

Eric Brisson's Current Company Details

20+ years of customer service experience from agent, help desk, manager and trainer.
Eric Brisson Work Experience Details
  • Yellow Pages / Pages Jaunes – Canada
    Sales Tool Support / Helpdesk
    Yellow Pages / Pages Jaunes – Canada Apr 2019 - Nov 2024
    Montreal, Canada Area
    Provide Sales agents with technical support with processing their sales in Salesforce.Provide step by step walkthroughs with Sales agents with processed and procedure, being their one stop shop for help and information.Quality Control: listening to previous calls and evaluate their performanceProcesses cases submitted by Sales rep.Provide direct assistance to customer service agents on procedures and direction.
    View
  • Yellow Pages / Pages Jaunes – Canada
    Customer Service
    Yellow Pages / Pages Jaunes – Canada Jul 2018 - Apr 2019
    Montreal, Quebec, Canada
    Provide high quality customer service to small and medium business with their advertising needs.Provide phone and email support and follow up in timely manner.
    View
  • Rogers Communications
    Business High Value Consultant
    Rogers Communications Aug 2015 - Mar 2018
    Support and provide customer serviced to Rogers Wireless Business High Value customers.Reduce churn by promoting Rogers services and finding best solutions for the customer
    View
  • Rogers Communications
    Enterprise Service Delivery Consultant
    Rogers Communications Mar 2014 - Aug 2015
    Montreal, Canada Area
    Support Rogers Wireless corporate clients. Establish working relationship with multiple large enterprises to be able to offer them world class customer service.
    View
  • Rogers Communications
    Commercial Services Representative
    Rogers Communications Jul 2012 - Mar 2014
    Customer service to large corporations by email and phone. Maintain a healthy relationship with clients.
    View
  • Rogers Communications
    Trainer
    Rogers Communications Sep 2010 - Jul 2012
    Constantly facilitating learning sessions for new and existing employees in wireless, cable, internet and home phone
    View
  • Rogers Communications
    Business Service Consultant
    Rogers Communications Apr 2008 - Sep 2010
    Inbound customer serviced for Rogers Wireless for Business
    View
  • Star Choice Communications
    Supervisor
    Star Choice Communications Jan 2003 - Mar 2008
    View

Eric Brisson Skills

Music Photography Concert Photography Photojournalism Event Photography Portrait Photography Customer Experience Call Centers Wireless Customer Retention Team Leadership Telecommunications Customer Satisfaction Training Photography Call Center Customer Service Employee Training Team Management Change Management Photoshop Coaching Performance Management Training Delivery Workforce Management Direct Sales Leadership Crm Management Account Management Sales Operations Sales Cross Functional Team Leadership Teamwork Team Building Recruiting Microsoft Excel Troubleshooting Time Management Vendor Management Salesforce.com Mobile Devices Technical Training Employee Engagement Process Improvement Lightroom Journalism Leader Travel Photography

Eric Brisson Education Details

Frequently Asked Questions about Eric Brisson

What is Eric Brisson's role at the current company?

Eric Brisson's current role is 20+ years of customer service experience from agent, help desk, manager and trainer..

What is Eric Brisson's email address?

Eric Brisson's email address is dj****@****ail.com

What is Eric Brisson's direct phone number?

Eric Brisson's direct phone number is +143882*****

What schools did Eric Brisson attend?

Eric Brisson attended University Of New Brunswick, Cite Des Jeunes Am Sormany.

What skills is Eric Brisson known for?

Eric Brisson has skills like Music Photography, Concert Photography, Photojournalism, Event Photography, Portrait Photography, Customer Experience, Call Centers, Wireless, Customer Retention, Team Leadership, Telecommunications, Customer Satisfaction.

Not the Eric Brisson you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.