POSITION SUMMARY Key leadership role within the USA, directly managing our service/operational efforts in all 5 USA Regions. Reports Directly to the Global VP of Sales and Marketing. KEY ACCOUNTABILITIES • USA Operations liaison between our Corporate Operations , Regional Service Managers, Regional Sales Managers, National Equipment Manager and our National Account Manager • Work with the senior team to strategize, improve and problem solve as needed.• Train new Distributors/Operators to sell and/or use Turtle Wax Pro or other Transchem Group products.• Responsible for the scheduling all Regional Service Managers and maintaining an on-line “service schedule”• Mentor the service team on all aspects of their position through collaboration and technical support.• Be the “go to” guy for all account and prospective account troubleshooting. • Perform presentations with the National Account Manager and the VP Sales & Marketing.• Participate in industry trade shows and help create awareness to Turtle Wax Pro and other Transchem Group products and value-added services. • Work closely with R&D/Operations for extended field testing of new/improved products and provide appropriate reporting/results to R&D

Owners Rep, overseeing construction and equipment for multi-site operation's with focus on new site development, acquisitions, equipment purchasing, equipment maintenance, training, volume, quality and performance. Part of the senior executive team to develop multiple locations and help mentor staff to deliver a great product for the customer while controlling costs and appearance of each facility. • Responsible for reporting directly to the CEO.• Work closely with R&D/Operations for extended field testing of new/improved products and provide appropriate reporting/results to R&D • Ensure there is a complete “Program” for our Operations Managers to follow, for day to day service and maintenance for all locations.• Responsible for purchasing and negotiating prices for all equipment, construction and building material for existing and new builds. • Develop and maintain an in-house inventory program for the warehouse. • Collaborate with senior leadership on growth and development on future locations while maintaining exceptional growth in current operating locations.

Overseen multi-site operation's with focus on customer service, sales, staffing, equipment maintenance, training, volume, quality and performance. My goal was to lead and develop multiple teams of people to deliver a great product for the customer while controlling costs and appearance of each facility.• Responsible for reporting to the CEO.• Nominated and selected by the International Car wash Association as one of five ICA Emerging Leader Scholarship winners for 2020.• 81% Reduction in damage claims from 2018 - 2019• Maintained 16% - 88% annual growth in sales between all locations.• Collaborate with key leadership to ensure execution of company mission and goals.• Established and oversee safety programs and ensure sites maintain at local level.• Negotiate with external vendors to secure advantageous terms.• Discover profitable suppliers and initiate business and organization partnerships.• Serve as the point person for administrative and operations including, maintenance, supplies, equipment, marketing, procurement, contracts, commercial sales and billing.• Review financial statements, sales reports, and other performance data to measure productivity or goal achievement to identify areas needing cost reduction or program improvement.• Recommend locations for new facilities or oversee construction, remodeling or renovating of current facilities.• Facilitate repair of equipment. (Pneumatic, hydraulics, air compressors, plumbing, electric, motors)

Responsible for the store operation and commercial sales department. Lead company initiatives by ensuring maximum productivity, training and retaining high performing staff in a safe environment while driving sales, controlling expenses and loss prevention.• Awarded top performing store in district for 2013 and 2014.• Awarded top performing store in region for 2015.• Maintained sales productivity, store appearance and merchandising standards.• Prepared and administered performance evaluations and staff action reviews.• Addressed customer concerns and resolved them turning complaints into compliments• Motivated staff to provide great customer service, enhance productivity level and market products to enhance sales and profits.

Fleet Marine Force (FMF) 3rd Class Petty Officer. I served with the United States Marine Corps 2nd Marine Division as a combat medic during Operation Enduring Freedom in Afghanistan. The military training I received was exceptional and focused around leadership, strong work ethic, problem solving, critical thinking, time management, supply and logistic planning, strong verbal communication, and adaptability.• Responsible for the care of 130 marines and sailors.• Provided medical and operational services for FMF personnel engaged in direct action and operations.• Performed paramedical skills, basic life support, minor surgical procedures and other routine and emergency medical health care procedures as required.• Demonstrated proficiency and quick thinking as first responder during medical emergencies in stressful environments.• Senior medic in over 75 combat missions including route clearance convoy's, VIP escorts, vehicle recovery, and supply route patrols throughout the Helmand province.• Selected as senior lead for QRF (quick reaction force) missions.