Eric C. Email & Phone Number

-Engage and inspire team to achieve maximum performance to drive results.-Effectively communicate with team regarding goals and customer client opportunities.-Extensive knowledge of marketing techniques and ability to demonstrate in all client interactions.-Analyze Profit and Loss Reports on a monthly basis, manage daily operations, staffing, and profit goals.-Oversee and manage Tech department by educating clients about Business Machines, mobile devices, software and additional tech services.-Responsible for ensuring a positive culture by implementing individual sessions and team meetings in order to increase commitment and team morale.

-Interviewed, employed, developed and mentored new and current employees.-Implemented assessments and improvement strategies to enhance employee performance.-Managed store revenue, which consists of cash handling, bank deposit deliveries and deposit reconciliation.-Supervised daily operations, staffing, and sales/profit goals and analyze Profit and Loss Reports monthly.-Managed work schedules within established budgets for optimal store coverage.-Managed the store's inventory; Receive, check, and shelve all merchandise orders.-Ensured total compliance with all store operations policies.

-Educated staff and customers on all store product and merchandise.-Responsible for supporting the total shopping environment, including visual and operational elements, and the customer relationships that lead to sales and repeat business.-Recruited, hired, assessed, developed and retained people committed to providing outstanding customer service.-Supervised and ensured that staff adhered to company procedures, policies, and practices.-Delegated store tasks to achieve optimum customer service levels.-Communicated clearly and regularly with the store team, other store managers, the store support center, and multi unit leaders to ensure that all initiatives are implemented accurately and on time.-Protected company assets through effective inventory control and loss prevention practices. -Counted, balanced and reconciled daily business transaction totals correctly in the POS system.-Effectively worked with team and district manager to maintain a respectable store to increase overall productivity.

Fairfield, Ca

-Received and computed items in warehouse inventory and recorded data manually in order to input information into company database.-Pulled and labeled products that were prepared for manufacturing.-Reported when items needed for production were unavailable.-Determined proper storage procedures and inventory control methods.-Operated forklift machinery; Carefully loaded and off-loaded trucks with stand-up forklifts.