Eric C. Email & Phone Number

Atlanta, Ga, Us

Atlanta Metropolitan Area

PMO - Technology Delivery Manager - Scrum Master - Project Manager - Release Manager - working as a part of the E*Trade product group. Technology Delivery Manager for the backend workflow engine for E*TRADE; supporting core functionality such as internal asset transfers, dividend reinvestments, checks, wires, ATM services, corporate actions, and regulatory projects workflows as part of the Intelligent Business Automation Group.Responsible for managing the day-to-day activities of multiple backlogs consisting of 30+ cross-functional team members; including developers, QA, product owners, business analysts, and change control resources.Lead sprint stand-ups, backlog reviews, sprint planning/retros; facilitate the review of work items to ensure successful execution.Collaborate with stakeholders to refine requirements, provide technical expertise, and facilitate the prioritization of program deliverables.Mentor and coach team leads/team members creating a collaborative working environment and upholding organizational values.Provide daily support to internal operations/customer service teams supporting Etrade.com, operations and customer services applications.Act as the interface between operations, product, and tech teams at multiple levels.Run, organize, and participate in weekly SoS meetings for program level deliverables.Create custom reports and dashboards using JIRA (jql) and Rally.Organize working sessions to resolve technical road-blocks.Participate in tech discussions for business-critical initiatives.Manage team proactively to anticipate and remove blockers in order to improve productivity.Act as POC for team escalations and resolving cross team dependencies.Represent team for all change requests as part of SDLC Change Control Board regular review meetings.

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Certified SAFe Advanced Scrum Master, Certified SAFe PM/PO (Product Manager/Product Owner), SAFe Practitioner.Formerly Change HealthcareI directed cross-functional Agile software development teams composed of approximately 20 Software Engineers, Scrum Masters, Product Owners, Quality Assurance Analysts, and Software Architects (in-house, remote, near-shore/off-shore). Experience in design, creation, and support of software solutions using Agile principles and methods.Managed the project portfolios using SAFe Agile Methods for over 40 software applications. Establishing a regular cadence of new feature and maintenance releases based on SAFe portfolio planning. Experience managing, building, and supporting HIPAA and PCI compliant software solutions that interact with the majority of healthcare providers in the United States.Experience wearing multiple hats as a Release Train Engineer, Scrum Master, Product Owner, and Developer. Experience developing change and release management policies and processes in support of the PDLC. Experience leading discussions and Development COP (Community of Practices) in support of establishing our Developer Center of Excellence. Part of the leadership team that implemented SAFe Agile methodologies for a 150+ member technology group and 5000+ business users. Provide Agile coaching to technical and business team members.15 years experience working remote and remote hybrid.Formerly Change Healthcare

United States

Software Developer with experience leading multiple cross-functional development teams in a fast-paced agile environment. Hands-on experience building HIPAA and PCI compliant web based applications. Experience working with business owners and stakeholders at all levels. Certified SAFe Product Manager & Product Owner. Certified SAFE Advanced Scrum Master.

Greater Atlanta Area

Enterprise Application Developer, Business Objects - Business Intelligence UI/UX Developer, Revenue Cycle Management Billing Platform Programmer/Analyst, HL7 Hospital Interface Developer, Web Systems Administrator, Project Manager, Corporate Communications Web Designer, Corporate Photographer

Bachelor Of Science - Bs, Management Information Systems, General

Technology Management, Information Technology, 4.0

Graduate Studies