Eric Fitzgerald, Pmp Email & Phone Number

Virginia, United States

• Manage learning experience and solutions projects using the ADDIE model and Agile methodology from intake to completion, assisting the Learning Experience Designers to remove barriers and handling stakeholder.
• Ensured customer satisfaction is paramount and that all project deliverables were above standard for all stakeholders globally.
• Reported Asana data internally and externally for designer capacity, workload, and team utilization. Create, maintain, and analyze dashboards, KPIs, and reports to visually conceptualize team utilization and impact to.
• Developed automated workflows, processes, and SOPs to ensure the project life cycle is clearly defined to all learning designers to increase efficiency, remove barriers, and ensure customer satisfaction.

Charlottesville, Virginia, United States

• Oversaw active projects through all aspects of the project’s lifecycle from inception to completion, ensuring projects remain on task and within budget; conducted meetings with personnel across various levels within.
• Designed and developed a database for use within the program to track project statuses and store project artifacts resulting in 100% award fee from the customer for four years straight with project management being.
• Managed million-dollar projects, vendors, and maintenance contracts – heading up writing contract proposals, statements of work, vendor bid packages, and requests for facility design changes.
• System Administrator for the Computerized Maintenance Management System (CMMS) - manage all aspects of the system, including creating user profiles and access groups for various roles of facility personnel, developing.
• Developed standard operating procedures for the system, which multiple facilities adopted; enhanced the system to ensure all historical data for the facility is stored and maintained in a way that allows quick.
• Updated over 600 facility architectural drawings using AutoCAD to ensure drawings are current and accurate for facility management.

Charlottesville, Virginia, United States

• Performed the role of maintenance administrator for the CMMS by updating and correcting work orders, inputting purchase orders, maintaining inventory, and validating and closing work orders. Maintained and operated.
• Stepped into Systems Administrator role spearheading user management, building and deploying equipment pages, and maintaining primary and backup servers for building management system.
• Assistant Shift Supervisor performing all duties and responsibilities in the absence of the shift supervisor.
• Overhauled, maintained, and managed a critical spare inventory worth over $1.5M.
• Completed assigned projects to include IT infrastructure installation, network upgrades and overhauls, database creation, and facility improvements.

Charlottesville, Virginia, United States

• Received promotion from Security Officer to Lead Security Officer in 2009; received Employee of the Year Award in 2008.
• Performed physical security for a customer facility ensuring all customer assets were protected and accounted for 24/7.
• Managed a security team of 6 personnel in all daily operational tasks, including time keeping, scheduling, training, and yearly evaluations.
• Wrote weekly and monthly security status reports delivered to the customer, detailing site and security personnel status.

Various Locations

• Promoted 3 times within a four-year period with a steady progression in responsibility and leadership.
• Performed a wide range of duties in support of US military efforts including equipment operator and watch supervisor.
• Conducted a variety of specialized tasks associated with airborne, ship borne, and land-based radar signals.
• Collected, processed, and wrote reports for national databases crucial to tactical units worldwide.
• Conducted and documented over 10 hours per week of preventative and corrective maintenance on computer-controlled electronic equipment.
• In charge of budgeting, ordering, and maintaining critical parts and supplies for an entire division.