Eric Caplan Email & Phone Number

Bellevue, WA, US

Bellevue, Washington, United States

• Conceptualized, designed, and launched a startup company due to previous customers and vendors requesting assistance.
• Utilized robust knowledge and experience within the industry to support clients in advancing company growth.
• Provide business development, sales, and lead gen services for a Tier3 Agency.
• Engaged clients while providing tactics and strategies for sales and marketing training as a means to increase revenue.
• Devised and delivered informative presentations on manufacturers’ products to wholesale and retail customers.
• Nurtured business relationships between companies while promoting corporate growth and creating a sustainable pattern of procurement that could be carried into the future.

Phoenix, Arizona, United States

Bothell, Washington, United States

• Employed control and authorization over all aspects of international sales with accountability for launching and overseeing multiple dealers and distributors.
• Marketed and sold the full line of UV-C products and services to a diverse customer base.
• Cultivated and fostered relationships with both dealers and distributors in order to streamline operations and augment sales.
• Prospected and secured valuable leads outside the US territory, including Asia, Europe, Middle East, and Australia.
• Collaborated with the factory in China for the purpose of coordinating and executing shipments for international customers.
• Developed and implemented innovative marketing strategies aimed at heightening sales and revenue.

• Demonstrated expertise developing strategic partnerships with key accounts and vendors which ensured territory expansion and provided an exceptional client experience.
• Promoted and sold a wide variety of products across a substantial territory, including Washington, Oregon, Utah, and Vancouver B.C.
• Carried out the alignment of objectives across clients and the company, ultimately increasing revenue by 30%.
• Administered all aspects of a client portfolio valued at more than $2 million.
• Coordinated logistics for procuring private label product containers.

New York City

• Recruited, trained, and developed employees for Wyndham Hotels with 10-30 direct reports while continuously achieving client success and retention.
• Reviewed and analyzed detailed budgetary statements and P&L reports as well as directed food and beverage programs for two properties.
• Established lasting relationships with local corporations as a means to drive new business and partnered with the hotel management to maintain alignment between the restaurant and hotels.
• Generated schedules for FOH & BOH staff and processed payroll at both properties.
• Served as house SME and provided comprehensive training to staff on Micros/POS set up and system updates.
• Monitored inventory and created purchase orders for wine, beer, and liquor, ensuring a continuous supply.

New York City

• Achieved measurable success in coordinating and overseeing large-scale events and parties.
• Bridged communications with local hotel concierge and staff to boost reservations and walk-ins.
• Created, implemented, and ensured adherence to established opening and closing procedures.
• Operated as primary Front of House floor manager applying expertise in seating, food running, and serving.

Greater New York City Area

• Conceived and developed Tolani Wine Restaurant from the ground up, including designing and coordinating restaurant construction and purchasing required supplies and equipment.
• Orchestrated a successful grand opening and launched marketing initiatives to acquire new clients.
• Formulated and monitored weekly budgetary statements and monthly P&L and oversaw expenditures and pricing strategies.
• Presided over front and back of house operations, including expediting orders and engaging clients to ensure satisfaction.

• Developed new customers relationship as well as deepened on the current customer relationships within my client base. The core function was to find new customers for our products and keep growing the existing customer.
• Launched and promoted new HDMI products and related materials to clients and prospective consumers
• Established new business relations through cold call sales to generate market growth across all territories
• Developed new invoice procedure for more efficient purchase ordering, sales transactions, and pricing

Developed new customers relationship as well as deepened on the current customer relationships within my client base. The core function was to find new customers for our products and keep growing the existing customer business. Other responsibilities were to oversee and train, along with developed customer service, purchasing and shipping departments..

Developed new customers relationship as well as deepened on the current customer relationships within my client base. The core function was to find new customers for our products and keep growing the existing customer business. Other responsibilities were to oversee and train, along with developed customer service, purchasing, and shipping departments..

Promoted NeilsenBainbridge products in both the retail and corporate settings. Assisted in coordinating trade show booths and promotional ideas for increased profitability. Collaborated on creative incentive plans for account customized sales meetings. Actively worked within the marketing department to implement new product teams and product initiatives..

Compiled inventory figures for a manufacturers' representative group focused in the fine art and craft industry.Updated ordering systems with manufacturers to determine proper distribution of new products and to identify discontinued items. Assembled materials to send to accounts regarding promotions, products and general merchandise information.

Bachelor'S Degree

Education record