Manages branch in the absence of branch manager.Supervises head teller and tellers in the manager’s absence.Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success.Provides quality customer service through personal contact with customers and prospects in adherence with company policy.Handles customer issues in person or over the phone with their bank product or service by assisting in researching and solving the issue.Reviews and approves requests to include approval to cash large checks, authorizing bank checks or general ledger tickets, and the approval of various reports, paperwork and cash counts.Works to meet existing branch performance standards in areas such as operating control loss, tellers’ level of experience, bank secrecy, and compliance with established policies and procedures.Continues to building proficiency of banking principles and sales techniques by attending internal training, external training, and completion of continuing education courses.

Review all documentation from branches to ensure all required information is obtained.Process the account opening for all deposit accounts (checking, savings, CD, IRA, and Safe Deposit).Process all deposit account maintenance including address changes, title changes, removing/additions of owners on accounts, product/code updates, etc.Processes CD renewals, updates interest, and completes interest adjustments if needed.Reviews return mail, updates system, and sends notifications to branches.Proper filing required daily for file retention.Post unposted transactions into accounts

Assist Chief Steward.Prepare and serve lunch and dinner for an approximate crew of 50.Assist when receiving stores and proper storage of the same.Responsible for general cleanliness of the galley and its equipment.

Assist the cook.Clean both the officers and the crew mess.Responsible for general cleanliness of the galley and its equipment.Prepared fruits for breakfast as well as the salad bar for lunch and dinner.Clean and sort out linens.Assist when receiving stores and proper storage of the same.

Delivery DriverAttended the carry out duties Assisted the customer serviceHelped with the cleaning services