Eric Chacon Email & Phone Number

New York

The Global Head of Business Data Management (GHBDM) has over-all responsibility for managing the business-owned components of the Global Data Roadmap. This includes cross-silo data governance, the execution and continual update of the enterprise data strategy, and establishing controls that ensure complete, high-quality data for Citi’s key business functions.The GHBDM owns Citi’s Data Management Policy (CDMP), and is responsible for maintaining and updating the policy and for providing senior management with a transparent view of Citi’s alignment with policy and the business value delivered by Citi’s data management program (e.g. the Data Roadmap Impact Report).The GHBDM Management drives Citi’s data strategies including the annual refresh of the Global Data Roadmap and the business strategies for Citi’s Enterprise Information Assets (EIAs – e.g. Customer Data, Transaction Data, and Account Data) and Strategic Data Repositories (SDRs). The GHBDM oversees the strategies and target-state architectures and tracks execution of those strategies.The GHBDM chairs Citi’s data governance forum (Enterprise Data Governance Council) and is responsible for supporting Citi’s Data Governance Officers (DGOs) in the execution of their responsibilities regarding policy implementation and Business As Usual (BAU) data quality management.

Responsible for establishing, driving the adoption of, and overseeing the administration and maintenance of enterprise data standards. I am also responsible for the design and development of user facing and foundational components of Citi's "Big Data" programThe Data Standards Office is part of Citi's enterprise data governance program under the Chief Data Officer

I am responsible for the enterprise business architecture function. The team I lead provides IT Strategies (e.g. multi-year roadmaps) and specific, detailed, architecture designs for the critical, most-complex business problems Citi faces at an enterprise level. The Business Architecture function drives the alignment between technical disciplines (e.g. application development, technical architecture, etc.) and the business.

I was an IT Strategy consultant with IBM's Strategy & Change. I worked in both the Financial Services vertical (clients included Citigroup, S&P, Bloomberg, etc.) and the Consumer Packaged Goods (e.g. Coke, Campbell's Soup, etc.). I came to IBM through their acquisition of Mainspring Consulting.

IT Strategy consultant to global clients in the financial services, retail, and travel sectors. Developed strategies to leverage emerging channels such as mobile and that new Internet thing. I was also part of the architecture and delivery team which oversaw the implementation of the strategy (typically building a website and integrating it with existing fulfillment and servicing capabilities).Mainspring was acquired by IBM in 2001