Eric Chan Email & Phone Number

Alhambra, Ca, Us

Arcadia, California, United States

* To generate Medicare sales, making telephone calls with prospective members.* Conduct advertised sales presentations for prospects and host webinars and radio interviews* To assist members and providers inquiries, questions, concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. * Responsible for receiving, responding to, and directing member phone calls or written questions

City Of Industry, Ca

*Assist sales team with pre and after sales activities such as quotation, order processing and communication with customers.*Assistant to sales manager with sales and marketing materials preparation, meeting and trade show organization and report preparations.

* Handle purchase orders, customer inquiries and quotations. * Track status of components orders and shipments.* Update sales analysis* Monitor inventory and make recommendation to replenish stock.* Assist special sales projects assigned by immediate supervisor.

* Prepared sales presentations, item specifications, quotations and margin analysis.* Assisted in packaging design, color theme and artwork layout.* Tracked status of order shipping, product testing, UL and ES.* Coordinated with overseas factory on product development and PO status.* Familiar with Wal-Mart Retail Link System and Costco Extranet.* Checked sales performance by item on a weekly basis.

* Led the customer service team to handle multiple major accounts include the Home Depot with hundreds of millions sales annually. * Supervised, hired and trained staff to achieve the business goals.* Troubleshot and solved customer problems, identifying solutions and emphasizing customer satisfaction.* Oversaw order processing, invoicing and filing.* Achieved company goal in resolving charge backs and timely delivery of shipments. * Handled forecasting and maintained order fill rate at 98%.

* Supervised a team of 7 staffs to run daily business* Placed orders, handled inventory control, processed the bookings, opened and closed stores.

* Ran lighting department, met sales and profit goals and motivated 6 staffs on customer service

Master Of Business Administration (Mba), Computer And Information Sciences And Support Services

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: Member of Abacus