Eric Chan

Eric Chan Email and Phone Number

Head of Global Partnerships @ FastSpring
San Francisco, CA, US
Eric Chan's Location
San Francisco, California, United States, United States
About Eric Chan

I am a seasoned GTM leader in the SaaS, FinTech, and Mobile industries with a proven track record in driving strategic partnerships, scaling global operations, and launching innovative products.My experience spans across multiple roles in product management, marketing, and business operations, where I’ve consistently delivered results by building and managing high-performing teams. I specialize in creating and executing go-to-market strategies, forging complex partnerships, and leading organizations through significant growth phases. I have often been asked to lead several Strategic Initiatives (0 to 1), then Drive Growth (1 to 10), and finally Scale (beyond 10+).My entrepreneurial background and experience in large-scale operations give me a unique perspective on both the startup and enterprise ecosystems.Key Highlights:* Built a global partner ecosystem of 100+ product integrations, driving 0 to 20% of Partner-Led company ARR within 36 months.* Managed critical payment integrations and operations with over 30 payment services providers with $6 billion USD in transaction volume with a product roadmap that led to unlocking $25 billion USD, leveraging alternative payment methods and geographic expansion.* Launched an Award Winning, white-labeled corporate credit card mobile app, closing multi-million-dollar contracts with global tier 1 banks, launching 5 million corporate credit cards.* Directed operations with P&L responsibilities for a $140MM subsidiary, led the operational start-up of an autonomous driving department, and constructed a LEED Gold Certified 75,000 sq ft HQ building.* Co-founded and scaled a mobile-first market research company, growing the user base to 3.5M+ and achieving acquisition; successful exit to a public company.* Led product management for a concierge-like mobile search engine, leveraging ontologies, software agents, machine learning and natural language processing.Core Competencies:Strategic Partnerships & Alliances, Go-to-Market (GTM) Strategy, Product Management & Development, Global Team Leadership, Business Operations & P&L Management, Subscription & Revenue ManagementSaaS & FinTech Expertise, Innovation & Intellectual Property (IP) Development, Cross-Functional Team Management, Process Optimization & Compliance Management, International Expansion, Building Global Teams, Ecosystem Development, Complex contract negotiations, high performance teams, executive communication,

Eric Chan's Current Company Details
FastSpring

Fastspring

View
Head of Global Partnerships
San Francisco, CA, US
Website:
fastspring.com
Employees:
167
Eric Chan Work Experience Details
  • Fastspring
    Head Of Global Partnerships
    Fastspring
    San Francisco, Ca, Us
    View
  • Fastspring
    Head Of Partnerships
    Fastspring
    San Francisco, Ca, Us
    View
  • Vajro
    Head Of Product Partner Ecosystem
    Vajro 2023 - Present
    Chennai, Tamil Nadu, In
    Spearheaded the reboot of the Partnerships function as Head of Partner Ecosystem. Developed a comprehensive playbook for partner enablement and engagement with technology partners. Once operational, launched a marketing agency program to expand North American footprint, driving top and middle of funnel leads.Successfully re-engaged 40+ tech partners, with co-marketing and lead gen activities that grew conversion to 60%, impacting 0 to 30% of company ARR.Key Skills:SaaS (Software as a Service), Mobile app, native mobile apps, iOS, Android, omnichannel marketing, omnichannel e-commerce, mobile commerce, brand loyalty, customer retention, live streaming, live selling, shopify integration
    View
  • Partnership Leaders
    Member
    Partnership Leaders 2021 - Present
    San Francisco, Us
    View
  • Berkeley Skydeck
    Advisor | Key Advisor
    Berkeley Skydeck 2019 - Present
    Berkeley, Ca, Us
    View
  • Blue Startups
    Mentor | Advisor
    Blue Startups 2019 - Present
    Honolulu, Hawaii, Us
    Blue Startups is Hawaii's premier venture accelerator. Blue Startups is sponsored by software entrepreneur Henk Rogers, and supported by the State of Hawaii, with strong links to the entrepreneurial community in Silicon Valley,
    View
  • Various
    Startup Advisor
    Various 2019 - Present
    Corvodata 2024 - PresentBuilding something at the intersection of AI, Organization, Life and Families. Appa Health 2022 - 2023Appa Health helps teens feel supported and understood by connecting them with relatable near-peer mentors who actually get what they're going through. We also provide an engaging curriculum that teaches evidence-based mental health skills through bite-sized video content.Liquid Access 2022 - 2023Using NFTs to superpower customer loyalty for any business.Wing 2020 - 2022Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Basic Research, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
  • Seed2Exit
    Mentorship Council
    Seed2Exit 2023 - Present
    Seed2Exit is Silicon Valley LLC comprised of experienced management consultants working to supportStartups in their Growth Stage. Our team of global experts have at least 20+ years’ experience inStrategic Marketing and Alliances, Global Sales, Business Development and Operational Experience. Wework with our clients to assess their current business model, to refine it and then execute on GTM basedsales, marketing, and business development plan. Our collective experience spans across dozens ofFortune 1000 companies and multiple Startups across different business verticals. We have been part ofsuccess stories as well as several failures. This “school of hard knocks” has given us the insights andbusiness acumen to help our business founders reach their goals.
    View
  • American Dog Society
    Board Member - California
    American Dog Society 2023 - 2024
    Medford, Ny, Us
    American Dog Society’s mission is to create better, more educated pet parents by advocating, organizing resources, and connecting people across the United States to improve the lives of dogs and reduce the number of surrendered or abandoned dogs.
    View
  • Chargebee
    Head Of Global Partnerships
    Chargebee 2019 - 2022
    San Francisco, California, Us
    Initially onboarded to lead PLG Strategy for high-potential startups. Established a program engaging 100+ tech accelerators across 15 countries, delivering 2000+ hours of 1:1 Office Hour Mentorship and highly-rated Masterclass Subscription Pricing workshops. This effort evolved into a Company Initiative supporting 50,000 startups with a PLG plan, leveraging our Award-Winning subscription billing solution.Subsequently tasked with building the Partnership function from the ground up. Assembled a global team of 14, formalizing 4 Partner Programs (technology, payment service providers, system integrators and consultants, and reseller channel). Achieved partner-generated revenue of 20% of company ARR in under 36 months. Notable accomplishments include securing Partner of the Year recognition and elevating 10% of our 100 Partners to strategic status with tightly integrated product and GTM teams. Key Skills:SaaS (Software as a Service), Product Led Growth (PLG), partnerships, strategic partner, business development, market development, international expansion, subscription billing, revenue management, ASC 606, IFRS 16, PCI-DSS, SOC-1, SOC-2, compliance, revenue recognition, usage-based billing, alternative payment methods, key account management, complex contract negotiation
    View
  • Chargebee
    Head Of Startup Program | Growth Marketing
    Chargebee 2018 - 2022
    San Francisco, California, Us
    Key Accomplishments:- Built out a network for 100 Accelerators in 15 Countries to generate high caliber PLG motion in less than 9 months- Served over 3,000 founders with over 2,000 hours of 1:1 Mentor Office Hours. Pricing Masterclass received an 8.29/10 (Rated #2 by TechStars)
    View
  • Embee Mobile
    Member Board Of Directors
    Embee Mobile 2010 - 2021
    Acquired by SimilarWeb (NYSE: SMWB) in Nov 2021Embee Mobile builds and manages unique mobile-based insight communities, enabling our clients—some of the biggest consumer research companies and brands in the world—to gain rapid, accurate insights into the behaviors and experiences of mobile device users worldwide.Mobile | Market Research | Consumer Sentiment | SaaS
  • Embee Mobile
    Co-Founder & Coo
    Embee Mobile 2009 - 2013
    Co-founder and COO. Initially launched a Facebook application converting virtual currency to mobile credits, growing to 3.5M+ users across 50+ countries. Pivoted to a mobile-first Market Research (MR)-as-a-Service company, streamlining targeting, survey delivery, data processing, and visualization by 75% compared to conventional methods. Secured leading MR companies (Ipsos, Kantar, Lightspeed, Nielsen) and financial institutions as clients, ultimately leading to acquisition by a public company.Key Skills:complex negotiations, data privacy, market research, global audience management, loyalty, incentive and reward programs, native mobile apps, ios, android
  • Spendlabs
    Vp Marketing & Partnerships
    Spendlabs 2016 - 2018
    Recruited to lead Marketing and Partnership functions for a FinTech company offering white-label solutions to Tier 1 banks' Commercial Banking divisions. Represented the company at conferences focusing on corporate spending controls, spend management, and card usage. Managed critical product and GTM relationships with key partners, TSYS and Mastercard. Our launched app secured an award for most innovative corporate banking product via Royal Bank of Scotland.Acquired by Fiserv (Nasdaq: FISV).Key Skills:SaaS (Software as a Service), strategic partnerships, PCI-DSS, SOC-1, SOC-2, compliance, Key Account Management, mobile app development, complex contract negotiation, commercial banking
  • Mercedes-Benz Research & Development North America, Inc.
    (Coo) Head Of Business Operations
    Mercedes-Benz Research & Development North America, Inc. 2013 - 2015
    Sunnyvale, Ca, Us
    Brought on to lead Operations for a $140MM Research and Development subsidiary of Daimler Corporation. Managed a team of 8, at 6 sites across 3 states (CA, MI, NJ) encompassing 7 Divisions and 58 departments. Key achievements:* Completion of 75,000 sq ft LEED Gold certified Headquarters in Sunnyvale, CA* ISO 9001 certification for subsidiary in under 15 months* 15% reduction in operational costs through vendor negotiations and spending review* Implemented 3-Tiered R&D performance driving courses for all employees, improving safety; became the model for all U.S. divisions (impacting 5,000+ employees)Key Skills:Audit and compliance, major building construction, procurement process and procedures, cost efficiency programs, strategic partnerships, building maintenance, vendor management, operational procedures
    View
  • Consulting
    Corporate Innovation | Strategy | Gtm | Marketing
    Consulting 2005 - 2013
    CORPORATE INNOVATION | STRATEGY• Wells Fargo Bank, Commercial Banking• AMEX consumer division• Nokia Siemens NetworksGTM• Tanla Mobile• SwiftKeyMARKETING• Spoke frequently at mobile industry events (CTIA, CeBIT, and Mobile World Congress)• Featured in CNBC (iPhone 5), Forbes, BusinessWeek, Fox Business, Huffington Post, Wireless Week
  • Caboodle Networks
    Co-Founder & Head Of Product | Mobile | Telecom
    Caboodle Networks 2003 - 2007
    Co-Founder and Head of Product. Developed a mobile search engine focused on mobile content (ringtones, games, apps) from graduate studies at Carnegie Mellon University. Leveraged web ontologies, software agents, machine learning, and natural language processing. Bootstrapped the company, filed two patents, and achieved acquisition by MCN (Mobile Content Networks).Key Skills:Product Development, mobile operator account management, mobile content, content monetization, machine learning, natural language processing, content tagging
    View
  • Sun Microsystems
    Product Marketing Manager | Product Manager | Open Source | Enterprise Software
    Sun Microsystems 2000 - 2002
    Palo Alto, Ca, Us
    Product Marketing Manager – Pixo (Acquired by Sun; 2002) Product Manager, Solaris Open Source (2000 – 2001)
    View
  • Unique Net Solutions
    Co-Founder & Director Of Operations | E-Commerce
    Unique Net Solutions 1997 - 1999
    After consulting on Internet-based applications and e-commerce portals, converted that into a product company, providing Internet software infrastructure, building corporate websites and e-commerce sites. Failed to gain traction in the market and shut down the company in early 1999.

Eric Chan Education Details

  • Carnegie Mellon University
    Carnegie Mellon University
    Ebusiness Technology
  • Carnegie Mellon University - Tepper School Of Business
    Carnegie Mellon University - Tepper School Of Business
    Business Administration

Frequently Asked Questions about Eric Chan

What company does Eric Chan work for?

Eric Chan works for Fastspring

What is Eric Chan's role at the current company?

Eric Chan's current role is Head of Global Partnerships.

What schools did Eric Chan attend?

Eric Chan attended Carnegie Mellon University, Carnegie Mellon University - Tepper School Of Business.

Who are Eric Chan's colleagues?

Eric Chan's colleagues are Daniel Fernandez, Trevor Pohlman, Bidnus Moopgish, Richard Saephanh, Cristian Soto, Karthik Harish, Cormac Henry.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.