Eric Chan Email & Phone Number
Who is Eric Chan? Overview
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Eric Chan is listed as Head of Global Partnerships at FastSpring, a with 167 employees, based in San Francisco, California, United States. AeroLeads shows a matched LinkedIn profile for Eric Chan.
Eric Chan previously worked as Head of Partnerships at Fastspring and Head of Product Partner Ecosystem at Vajro. Eric Chan holds Ms, Software Engineering, Ebusiness Technology from Carnegie Mellon University.
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About Eric Chan
I am a seasoned GTM leader in the SaaS, FinTech, and Mobile industries with a proven track record in driving strategic partnerships, scaling global operations, and launching innovative products.My experience spans across multiple roles in product management, marketing, and business operations, where I’ve consistently delivered results by building and managing high-performing teams. I specialize in creating and executing go-to-market strategies, forging complex partnerships, and leading organizations through significant growth phases. I have often been asked to lead several Strategic Initiatives (0 to 1), then Drive Growth (1 to 10), and finally Scale (beyond 10+).My entrepreneurial background and experience in large-scale operations give me a unique perspective on both the startup and enterprise ecosystems.Key Highlights:* Built a global partner ecosystem of 100+ product integrations, driving 0 to 20% of Partner-Led company ARR within 36 months.* Managed critical payment integrations and operations with over 30 payment services providers with $6 billion USD in transaction volume with a product roadmap that led to unlocking $25 billion USD, leveraging alternative payment methods and geographic expansion.* Launched an Award Winning, white-labeled corporate credit card mobile app, closing multi-million-dollar contracts with global tier 1 banks, launching 5 million corporate credit cards.* Directed operations with P&L responsibilities for a $140MM subsidiary, led the operational start-up of an autonomous driving department, and constructed a LEED Gold Certified 75,000 sq ft HQ building.* Co-founded and scaled a mobile-first market research company, growing the user base to 3.5M+ and achieving acquisition; successful exit to a public company.* Led product management for a concierge-like mobile search engine, leveraging ontologies, software agents, machine learning and natural language processing.Core Competencies:Strategic Partnerships & Alliances, Go-to-Market (GTM) Strategy, Product Management & Development, Global Team Leadership, Business Operations & P&L Management, Subscription & Revenue ManagementSaaS & FinTech Expertise, Innovation & Intellectual Property (IP) Development, Cross-Functional Team Management, Process Optimization & Compliance Management, International Expansion, Building Global Teams, Ecosystem Development, Complex contract negotiations, high performance teams, executive communication,
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Eric Chan work experience
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Head Of Partnerships
Head Of Product Partner Ecosystem
CurrentSpearheaded the reboot of the Partnerships function as Head of Partner Ecosystem. Developed a comprehensive playbook for partner enablement and engagement with technology partners. Once operational, launched a marketing agency program to expand North American footprint, driving top and middle of funnel leads.Successfully re-engaged 40+ tech partners, with co-marketing and lead gen activities that grew conversion to 60%, impacting 0 to 30% of company ARR.Key Skills:SaaS (Software as a Service), Mobile app, native mobile apps, iOS, Android, omnichannel marketing, omnichannel e-commerce, mobile commerce, brand loyalty, customer retention, live streaming, live selling, shopify integration
Member
Current
Advisor | Key Advisor
Current
Mentor | Advisor
CurrentBlue Startups is Hawaii's premier venture accelerator. Blue Startups is sponsored by software entrepreneur Henk Rogers, and supported by the State of Hawaii, with strong links to the entrepreneurial community in Silicon Valley,
Startup Advisor
CurrentCorvodata 2024 - PresentBuilding something at the intersection of AI, Organization, Life and Families. Appa Health 2022 - 2023Appa Health helps teens feel supported and understood by connecting them with relatable near-peer mentors who actually get what they're going through. We also provide an engaging curriculum that teaches evidence-based mental health skills through bite-sized video content.Liquid Access 2022 - 2023Using NFTs to superpower customer loyalty for any business.Wing 2020 - 2022Wing provides SMBs, startups, and executives with top-tier remote talent to take over recurring work such as Social Media Management, Basic Research, Data Entry, Sales Calling, etc. Wing is your super affordable team member to whom you can delegate excess work while you do the important things to grow your business.
Mentorship Council
CurrentSeed2Exit is Silicon Valley LLC comprised of experienced management consultants working to supportStartups in their Growth Stage. Our team of global experts have at least 20+ years’ experience inStrategic Marketing and Alliances, Global Sales, Business Development and Operational Experience. Wework with our clients to assess their current business model, to refine it and then execute on GTM basedsales, marketing, and business development plan. Our collective experience spans across dozens ofFortune 1000 companies and multiple Startups across different business verticals. We have been part ofsuccess stories as well as several failures. This “school of hard knocks” has given us the insights andbusiness acumen to help our business founders reach their goals.
Board Member - California
American Dog Society’s mission is to create better, more educated pet parents by advocating, organizing resources, and connecting people across the United States to improve the lives of dogs and reduce the number of surrendered or abandoned dogs.
Head Of Global Partnerships
Initially onboarded to lead PLG Strategy for high-potential startups. Established a program engaging 100+ tech accelerators across 15 countries, delivering 2000+ hours of 1:1 Office Hour Mentorship and highly-rated Masterclass Subscription Pricing workshops. This effort evolved into a Company Initiative supporting 50,000 startups with a PLG plan, leveraging our Award-Winning subscription billing solution.Subsequently tasked with building the Partnership function from the ground up. Assembled a global team of 14, formalizing 4 Partner Programs (technology, payment service providers, system integrators and consultants, and reseller channel). Achieved partner-generated revenue of 20% of company ARR in under 36 months. Notable accomplishments include securing Partner of the Year recognition and elevating 10% of our 100 Partners to strategic status with tightly integrated product and GTM teams. Key Skills:SaaS (Software as a Service), Product Led Growth (PLG), partnerships, strategic partner, business development, market development, international expansion, subscription billing, revenue management, ASC 606, IFRS 16, PCI-DSS, SOC-1, SOC-2, compliance, revenue recognition, usage-based billing, alternative payment methods, key account management, complex contract negotiation
Head Of Startup Program | Growth Marketing
Key Accomplishments:- Built out a network for 100 Accelerators in 15 Countries to generate high caliber PLG motion in less than 9 months- Served over 3,000 founders with over 2,000 hours of 1:1 Mentor Office Hours. Pricing Masterclass received an 8.29/10 (Rated #2 by TechStars)
Member Board Of Directors
Acquired by SimilarWeb (NYSE: SMWB) in Nov 2021Embee Mobile builds and manages unique mobile-based insight communities, enabling our clients—some of the biggest consumer research companies and brands in the world—to gain rapid, accurate insights into the behaviors and experiences of mobile device users worldwide.Mobile | Market Research | Consumer Sentiment | SaaS
Co-Founder & Coo
Co-founder and COO. Initially launched a Facebook application converting virtual currency to mobile credits, growing to 3.5M+ users across 50+ countries. Pivoted to a mobile-first Market Research (MR)-as-a-Service company, streamlining targeting, survey delivery, data processing, and visualization by 75% compared to conventional methods. Secured leading MR companies (Ipsos, Kantar, Lightspeed, Nielsen) and financial institutions as clients, ultimately leading to acquisition by a public company.Key Skills:complex negotiations, data privacy, market research, global audience management, loyalty, incentive and reward programs, native mobile apps, ios, android
Vp Marketing & Partnerships
Recruited to lead Marketing and Partnership functions for a FinTech company offering white-label solutions to Tier 1 banks' Commercial Banking divisions. Represented the company at conferences focusing on corporate spending controls, spend management, and card usage. Managed critical product and GTM relationships with key partners, TSYS and Mastercard. Our launched app secured an award for most innovative corporate banking product via Royal Bank of Scotland.Acquired by Fiserv (Nasdaq: FISV).Key Skills:SaaS (Software as a Service), strategic partnerships, PCI-DSS, SOC-1, SOC-2, compliance, Key Account Management, mobile app development, complex contract negotiation, commercial banking
(Coo) Head Of Business Operations
Brought on to lead Operations for a $140MM Research and Development subsidiary of Daimler Corporation. Managed a team of 8, at 6 sites across 3 states (CA, MI, NJ) encompassing 7 Divisions and 58 departments. Key achievements:* Completion of 75,000 sq ft LEED Gold certified Headquarters in Sunnyvale, CA* ISO 9001 certification for subsidiary in under 15 months* 15% reduction in operational costs through vendor negotiations and spending review* Implemented 3-Tiered R&D performance driving courses for all employees, improving safety; became the model for all U.S. divisions (impacting 5,000+ employees)Key Skills:Audit and compliance, major building construction, procurement process and procedures, cost efficiency programs, strategic partnerships, building maintenance, vendor management, operational procedures
Corporate Innovation | Strategy | Gtm | Marketing
CORPORATE INNOVATION | STRATEGY• Wells Fargo Bank, Commercial Banking• AMEX consumer division• Nokia Siemens NetworksGTM• Tanla Mobile• SwiftKeyMARKETING• Spoke frequently at mobile industry events (CTIA, CeBIT, and Mobile World Congress)• Featured in CNBC (iPhone 5), Forbes, BusinessWeek, Fox Business, Huffington Post, Wireless Week
Co-Founder & Head Of Product | Mobile | Telecom
Co-Founder and Head of Product. Developed a mobile search engine focused on mobile content (ringtones, games, apps) from graduate studies at Carnegie Mellon University. Leveraged web ontologies, software agents, machine learning, and natural language processing. Bootstrapped the company, filed two patents, and achieved acquisition by MCN (Mobile Content Networks).Key Skills:Product Development, mobile operator account management, mobile content, content monetization, machine learning, natural language processing, content tagging
Product Marketing Manager | Product Manager | Open Source | Enterprise Software
Product Marketing Manager – Pixo (Acquired by Sun; 2002) Product Manager, Solaris Open Source (2000 – 2001)
Co-Founder & Director Of Operations | E-Commerce
After consulting on Internet-based applications and e-commerce portals, converted that into a product company, providing Internet software infrastructure, building corporate websites and e-commerce sites. Failed to gain traction in the market and shut down the company in early 1999.
Colleagues at FastSpring
Other employees you can reach at fastspring.com. View company contacts for 167 employees →
Karthik Harish
Colleague at FastspringAndhra Pradesh, India
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Lei Gao
Colleague at FastspringGreater Los Angeles, California, United States
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Filip Radočaj
Colleague at FastspringAmsterdam, North Holland, Netherlands
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Carson N.
Colleague at FastspringSanta Barbara, California, United States
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Trevor Pohlman
Colleague at FastspringColorado Springs, Colorado, United States
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Patricia Novrocki
Colleague at FastspringUnited States
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Raul Aguilar
Colleague at FastspringUnited States
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Olena Kosukhina
Colleague at FastspringUkraine
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Doug Gorman
Colleague at FastspringSanta Barbara, California, United States
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Jon Tewes
Colleague at FastspringLincoln, Nebraska, United States
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Eric Chan education
Ms, Software Engineering, Ebusiness Technology
Bs, Business Administration
Frequently asked questions about Eric Chan
Quick answers generated from the profile data available on this page.
What company does Eric Chan work for?
Eric Chan works for FastSpring.
What is Eric Chan's role at FastSpring?
Eric Chan is listed as Head of Global Partnerships at FastSpring.
Where is Eric Chan based?
Eric Chan is based in San Francisco, California, United States while working with FastSpring.
What companies has Eric Chan worked for?
Eric Chan has worked for Fastspring, Vajro, Partnership Leaders, Berkeley Skydeck, and Blue Startups.
Who are Eric Chan's colleagues at FastSpring?
Eric Chan's colleagues at FastSpring include Karthik Harish, Lei Gao, Filip Radočaj, Carson N., and Trevor Pohlman.
How can I contact Eric Chan?
You can use AeroLeads to view verified contact signals for Eric Chan at FastSpring, including work email, phone, and LinkedIn data when available.
What schools did Eric Chan attend?
Eric Chan holds Ms, Software Engineering, Ebusiness Technology from Carnegie Mellon University.
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