Eric Chang Email & Phone Number

• Develop and nurture key accounts relationship • Leading both internal and external cross-functional teams to drive project activities, alignments and develop solutions• Developing new businesses through leads, trade shows and identify new opportunities within key accounts• Responsible for meeting budgetary goals, forecasting, and manage opportunity pipelines • Managing simultaneous projects with ability to navigate through ambiguous situations and drive results• Support global customers with cross-region supply chains in qualifying new adhesives platform and drive growth• Provide product recommendations, sample evaluations, quotes & PO’s, and drive on-time deliveries• Drive for high margin by upselling and drive price increase activities• Travel up to 50% domestically and internationally as required

• Managed sales and marketing programs in the Northern CA region• Won and launched a new business on existing and new platforms through distribution and direct OEM accounts• Coordinating with engineering and manufacturing teams at ContiTech and provide best in class customer service• Identified new market opportunities, gather market intelligence data for the region, and provide feedback to management• Used Salesforce.com, Business Funnel, and SAP to help drive revenue / achieve AOP• Supported and managed a major capital project in a fast-paced environment and achieved on-time deliveries

Fairlawn, Oh

• Support process development & EHS measures in transitioning from lab to plant production for cast urethane products• Validate equipment process capabilities with Minitab and DOE in support of major capital expenses.• Manage & oversees scale-up projects from lab to high volume productions for all new rubber formulations• Support rubber chemists with material characterizations, processibility and scalability evaluations.

Marysville, Oh, Usa & Jining, Shandong, China

• Lead cross-functional teams to reduce process waste through rapid prototyping and continuous improvement practices that resulted in waste reduction of 5% monthly• Liaison of US and Chinese cross-functional teams in support of equipment modernization, improve productivity, and quality to a joint venture conveyor belt plant in China• Lead a special project group to address a major product quality issue – Conducted failure analysis and DOE to identify root causes and reduce failure rate by 50% that resulted in multi-million saving for the company.

Blacklick, Oh

• Responsible for start-up, troubleshoot of daily injection molding processes• Manage control plan and documentation of process parameters• Responsible for 8D report, root cause analysis, PPAP, etc. • Utilize DOE and conduct customer molding trials to optimize process parameters and eliminate defects.

M.S., Industrial And Systems Engineering

Activities and Societies: Society of plastic engineering

B.S., Mechanical Engineering