Eric Cole

Eric Cole Email and Phone Number

Delivery Lead @ Duck Creek Technologies
Colorado Springs, CO, US
Eric Cole's Location
Greater Colorado Springs Area, United States
Eric Cole's Contact Details

Eric Cole work email

Eric Cole personal email

n/a
About Eric Cole

I am a Delivery Lead at Duck Creek Technologies, where I manage and deliver complex software solutions for the insurance industry. I have over 30 years of insurance industry experience; 20 of years project management experience, and I hold the PMP and CSM credentials, which demonstrate my proficiency in agile/scrum best practices and process improvement techniques.My passion is to build business solutions that solve real world problems and create positive outcomes for my clients and stakeholders. I am a strong communicator and a strategic business manager, who can adapt to and effectively lead change in a fast-paced and dynamic environment. I leverage my insurtech expertise and my project management skills to deliver high-quality and innovative software solutions that meet the needs and expectations of the insurance market.

Eric Cole's Current Company Details
Duck Creek Technologies

Duck Creek Technologies

View
Delivery Lead
Colorado Springs, CO, US
Website:
duckcreek.com
Employees:
1336
Eric Cole Work Experience Details
  • Duck Creek Technologies
    Delivery Lead
    Duck Creek Technologies
    Colorado Springs, Co, Us
  • Duck Creek Technologies
    Delivery Lead
    Duck Creek Technologies Jan 2022 - Present
  • Instanda
    Delivery Manager
    Instanda Feb 2021 - Nov 2021
    Hartford, Connecticut, United States
    Responsible for establishing North American delivery methodology for this start up insurtech company. Managed multiple software implementation projects simultaneously while introducing JIRA as a project management tool and utilizing AGILE and SCRUM best practices. Accountable for PMO duties and reporting in a newly created role for the North American organization.
  • Sapiens
    Senior Project Manager
    Sapiens Jul 2019 - Nov 2020
    Bethlehem, Pa
    Managed a full suite P&C software implementation of Policy, Billing and Claims. This project was started 6 months before I came on board and had no organizational methodology in place. I introduced Agile/Scrum and stood up a JIRA project to capture requirements, establish release schedules (Sprints) and manage assignments to the project staff. This approach was new to the Sapiens delivery organization and has since been adopted as their standardized project model.
  • Self
    On Sabbatical
    Self Sep 2017 - Jul 2019
    Colorado Springs, Co 80909
  • Majesco
    Managing Consultant
    Majesco Aug 2016 - Sep 2017
    Colorado Springs, Colorado Area
    Managing ConsultantMajesco – August 2016 to August 2017ResponsibilitiesOversight of P&C Policy and Billing implementation with both onshore and offshore teams. Primary focus on Customer relationship, process improvement and SDLC adherence. Emphasis on communication to Stakeholders regarding status, challenges and progress.
  • Innovation Group North America
    Program Manager
    Innovation Group North America May 2015 - Aug 2016
    Colorado Springs, Colorado Area
  • Innovation Group
    Application Development Manager
    Innovation Group Mar 2014 - May 2015
    Greater Denver Area
  • Performancegateway
    Vice President Of Sales
    Performancegateway Sep 2013 - Feb 2014
    Madison, Wisconsin Area
    Primary responsibility to help new customers and existing clients improve efficiencies and securely manage their supplier networks. Our web based tools include Network Management, Performance Scorecard, Assignment Workflow Management, Auditing Tools and Customer Survey Indexing.
  • Performancegateway
    Operations Director
    Performancegateway Oct 2012 - Sep 2013
    Madison, Wisconsin Area
    Primary responsibility to develop processes and procedures as they relate to Account Management, Customer Implementation and Product Owner teams.
  • Performancegateway
    Senior Project Manager
    Performancegateway Dec 2011 - Oct 2012
    Madison, Wisconsin Area
    Primary responsibility as Manager of the Senior Account Management department for US and European business. Responsible for directing ongoing customer relationships and new customer implementations.
  • Performancegateway
    Senior Account Manager
    Performancegateway Jul 2011 - Dec 2011
    Madison, Wisconsin Area
    Primary responsibility to Insurance Company relationships and new customer implementations.
  • Performance Gateway
    It Director
    Performance Gateway Oct 2012 - Sep 2013
    Madison, Wisconsin Area
    Primary responsibly for Data Warehouse, Software Engineering and QA staff. Implemented Agile software development methodologies in late 2012.
  • California Casualty Management Company
    Sr Business Analyst / Project Manager
    California Casualty Management Company Aug 1999 - Jul 2011
    Colorado Springs, Colorado Area
    Primary responsibility as a Business Analyst/Project Manager for the claims department with an emphasis on vendor data integrations and new technology implementations.
  • Krcc-Fm
    Associate Music Director
    Krcc-Fm 1995 - Jul 2011
    Associate Music Director. 13 years as host of Wednesday Night Jazz. Most recently host for 'In the Groove' a funk based acid jazz program and 'Planet Groove' a Contemporary International Music show.
  • American National Insurance
    Insurance Agent
    American National Insurance Jul 1993 - Sep 1999
    Colorado Springs, Colorado Area
    Primary responsibility to provide Property and Casualty Insurance, Life Insurance and Investment products to consumer market.

Eric Cole Skills

Presentation Skills Team Building Payments Insurance Vendors Medicare Sales Customer Retention Procedural Operational Efficiency Event Management Product Management Gateway Management Adherence Coaching Marketing Communications Public Relations Crm Keys Leadership Public Speaking Sdlc Reliability Forecasting Customer Satisfaction Team Leadership Internationalization Strategy Inventory Operations Management Testing Training Policy Customer Service Qmf Radio Operational Excellence Securities License Project Management Research Pip Radio Host Analysis Gui Data Integration Information Technology Social Media Customer Relations Strategic Business Personal Lines Auto Business Acumen Event Planning Data Analysis Business Analysis Negotiation Music Strategic Planning Quality Assurance Licensure Operations New Account Management Marketing Change Management Time Management Project Planning Icd Business Process Improvement Data Integrity Code Account Management Resources P&c Insurance Reviews Injury Vendor Management Process Improvement Software Claim Award Winner Program Management Business Process Software Implementation Social Media Marketing Claims Management Property And Casualty Insurance Liaison Business Strategy Software Development Marketing Strategy Jazz Employee Management Securities Guidewire Product Quality

Frequently Asked Questions about Eric Cole

What company does Eric Cole work for?

Eric Cole works for Duck Creek Technologies

What is Eric Cole's role at the current company?

Eric Cole's current role is Delivery Lead.

What is Eric Cole's email address?

Eric Cole's email address is er****@****eek.com

What skills is Eric Cole known for?

Eric Cole has skills like Presentation Skills, Team Building, Payments, Insurance, Vendors, Medicare, Sales, Customer Retention, Procedural, Operational Efficiency, Event Management, Product Management.

Who are Eric Cole's colleagues?

Eric Cole's colleagues are Thangamani Maruthasalam, Diksha Pradhan, Deepti Gupta, Javier Perez, Renee Evans, Robin Johri, Mayur Patil.

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