Eric Cole Email & Phone Number

Colorado Springs, CO, US

Hartford, Connecticut, United States

Responsible for establishing North American delivery methodology for this start up insurtech company. Managed multiple software implementation projects simultaneously while introducing JIRA as a project management tool and utilizing AGILE and SCRUM best practices. Accountable for PMO duties and reporting in a newly created role for the North American.

Bethlehem, PA

Managed a full suite P&C software implementation of Policy, Billing and Claims. This project was started 6 months before I came on board and had no organizational methodology in place. I introduced Agile/Scrum and stood up a JIRA project to capture requirements, establish release schedules (Sprints) and manage assignments to the project staff. This.

Colorado Springs, CO 80909

Colorado Springs, Colorado Area

Managing ConsultantMajesco – August 2016 to August 2017ResponsibilitiesOversight of P&C Policy and Billing implementation with both onshore and offshore teams. Primary focus on Customer relationship, process improvement and SDLC adherence. Emphasis on communication to Stakeholders regarding status, challenges and progress.

Colorado Springs, Colorado Area

Greater Denver Area

Madison, Wisconsin Area

Primary responsibility to help new customers and existing clients improve efficiencies and securely manage their supplier networks. Our web based tools include Network Management, Performance Scorecard, Assignment Workflow Management, Auditing Tools and Customer Survey Indexing.

Madison, Wisconsin Area

Primary responsibility to develop processes and procedures as they relate to Account Management, Customer Implementation and Product Owner teams.

Madison, Wisconsin Area

Primary responsibility as Manager of the Senior Account Management department for US and European business. Responsible for directing ongoing customer relationships and new customer implementations.

Madison, Wisconsin Area

Primary responsibility to Insurance Company relationships and new customer implementations.

Madison, Wisconsin Area

Primary responsibly for Data Warehouse, Software Engineering and QA staff. Implemented Agile software development methodologies in late 2012.

Colorado Springs, Colorado Area

Primary responsibility as a Business Analyst/Project Manager for the claims department with an emphasis on vendor data integrations and new technology implementations.

Associate Music Director. 13 years as host of Wednesday Night Jazz. Most recently host for 'In the Groove' a funk based acid jazz program and 'Planet Groove' a Contemporary International Music show.

Colorado Springs, Colorado Area

Primary responsibility to provide Property and Casualty Insurance, Life Insurance and Investment products to consumer market.