Help Desk Technician Ii
- Provided hardware application and LAN support connectivity support in a Windows XP/Windows 7 and MAC environment on laptops and desktops.
- Provided support for virus and malware removal on desktops.
- Provided support for Canon and HP printers.
- Provided hardware and software support for POSX systems utilized at Retail locations.
- Responsible for accurate inventory of hardware equipment and software allocation.
- Installed, configured, and support P.O.S. hardware and software for Retail store locations.