Administered multiple communications applications for a top 100 healthcare system with over 4000 employees. Used Six Sigma and Lean principles to uncover opportunities for enhanced efficiencies amounting to millions of dollars in savings. Trained over 2000 employees on technical applications ranging from communications to business intelligence tools. Provided exceptional customer service while growing market share and maintaining high profit margins.Expertise includes:Specialties: • Management information systems• Process improvement, management• Strategic planning and insights• Training and curriculum development• Web-based analytics• Change management• Procedural acumen• Cost control
Listed skills include Leadership, Process Improvement, Six Sigma, Competitive Analysis, and 26 others.