Eric Dance Email & Phone Number

United States

Monitoring surveillance cameras to deter theft and ensure the safety and security of the store's assets,employees, and customers. Monitor live footage and review recorded footage to identify any suspiciousbehavior or incidents. Work closely with store management and security personnel to implement securityprotocols and respond to any security concerns or emergencies effectively.

United States

• Assisting patients with billing questions, payment plans, and resolving billing disputes.• Addressing patient complaints or concerns and ensuring a positive patient experience.• Maintaining patient records and ensuring confidentiality and compliance with privacy regulations (e.g.,HIPAA).• Contacting patients for post-appointment follow-ups, reminders, and surveys to gauge satisfaction.

United States

• Interact with patients to schedule appointments, answer inquiries, and provide information aboutservices and billing.minimize wait times.• Managing patient appointments, rescheduling when necessary, and ensuring efficient scheduling to• Verifying patient insurance coverage, explaining benefits, and helping patients understand theirfinancial responsibilities.

Alpharetta, Georgia, United States

• Maintained customer satisfaction with forward-thinking strategies focused or addressing customer needs and resolving concerns.• Answered constant flow of customer calls with minimal wait times.• Updated account information to maintain customer records.• Offered advice and assistance to customers, paying attention to special needs or wants. • Tracked customer service cases and updated service software with customer information.

Memphis, Tennessee, United States

Responded to 100 + emails a day: solving any issues, assisting clients with any questions, processing refunds and ordering personalized responses.• Worked on team projects for new products and services available to clients.• Worked on implementing new services to attract new potential clients.