Eric Dixon Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Strategized and lead cross functional programs with Product, Design, Marketing, Engineering, and Sales to deliver digital product adoption engagements to Drift’s entire customer base Focused on driving up KPI’s around end users like weekly active usage, feature adoption, user activation, etc..Responsible for driving product adoption, customer retention, upsell, etc.. with digital programs at scaleHelped create different customer resource centers focused on enabling users to find value with Drift tools (Webinar series, Drift User Community, etc..)Self taught styling languages (CSS/HTML) to provide highly customized experiences to users at scale

Boston, Massachusetts, Us

Boston, Massachusetts, Us

Works closely with product teams on improving product experience for customers, helped lead revamp in product onboarding for freemium and non CS customers.Responsible for a high volume book of business aligned to the qualified SMB/Midmarket/Enterprise customer segment.Responsible for delivering or providing access to effective, targeted value-added services (e.g. key onboarding sessions, quarterly business reviews, new team member trainings, targeted delivery of relevant best practice resources) to achieve revenue retention, and customer adoption goals.Responsible for responding to inbound inquiries, proactively engaging at-risk accounts, and collaborating on/quarterbacking issues that arise (e.g., billing and payments, implementation follow-ups, additional use-cases) to achieve satisfaction and retention goals.

Cambridge, Massachusetts, Us

Ran 1-1 meetings to activate free users and consult them how to strategically use HubSpot to grow their businessesProblem solve to assist in fixing technical set up issues and create a strong foundational relationship between HubSpot and the user

Cambridge, Massachusetts, Us

Worcester, Ma, Us

I have to commit 28 hours a week towards soccer, whether that is practice, lifting, volunteer activities, meetings etc... I also balance that with a full class load

1. Event Marketing:-hosting and growing in-person events-representing our company at outside in-person events-developing branded clothing/gear/swag for events and members2. Influencer Relations:-identify, contact and develop relationships with key influencers in eSports3. Public Relations:-identify, contact and develop relationships with publications in eSports4. Competitive Analysis:-identify and understand our competitors-identify opportunities for SGG in the competitive landscape5. User Sourcing:-sourcing users for product testing-sourcing permanent users6. Marketing Campaigns:- Campaigns through Eventbrite and Kickoff Labs

Del Mar, California, Us

Worked 45 hour weeks minimum to help organizing where thousands of people a day park.

I would referee youth soccer games, which involved juggling different responsibilities including keeping the children safe, keeping the coaches and parents civil, etc...

Political Science And Government

Education record