Eric Dufault Email & Phone Number

Boston, MA, US

Boston, Massachusetts, US

• Mange technical support for Workday HCM, Benefits, Absence, Time Tracking, US Payroll, Recruiting and Talent. Involved in release management for these modules.
• Troubleshoot issues, identify root causes, and implement solutions in collaboration with technical teams.
• Provide primary functional and technical support of HR applications, including security access, maintenance, administration, and systems integrity of HR systems.
• Provided support with building new integrations to benefit carriers as part of major change on seven lines over converge.
• Manage the relationship with Benefit Brokers and Workday postproduction support including onboarding new vendors and delivering the implementation ahead of schedule.
• Involved with International Benefits in the United Kingdom, France and Singapore.

Boston, Massachusetts, US

• Lead three-part implementation as technical support for Workday HCM, Benefits, Absence, Time Tracking and Recruiting in a Launch Express Implementation in eleven countries.
• Supported Workday implementation with US Payroll, Advanced Compensation and Talent and Performance.
• Lead Workday end to end testing during the implementation as well as the data conversion lead.
• Partner with Workday and Intercrowd to complete the implementation on time and on budget.
• Onboarded new employees as the result of two company acquisitions getting all data into the HRIS system and Workday.

Boston, Massachusetts, US

• Manage Employee Onboarding Process including I9 and E-Verify verification.
• Manage US Benefits Program including major change to new provider for seven lines of coverage.
• Manage day to day operations of HRIS system Paylocity as well as enhancements.
• Complete compliance filings including EEO, AAP, Non-Discrimination testing.
• Manage Leave of Absences for the US employees.

Marlborough, MA, US

• Assist Personnel Manager with daily functions in the department.
• Manage the recruitment process for hourly employees including all pre-employment activities.
• Manage the onboarding process for all employees including compliance trainings.
• Manage the HRIS system including all data maintenance and integrity.
• Assist with the implementation of a new HRIS system from Kronos to Workforce Management.
• Manage writing the weekly schedules for all employees to ensure it is in line with business levels.

Quarry Bay, Hong Kong, HK

• Manage the Recruitment of all hourly colleagues including advertising, interviewing, and pre-employment.
• Manage the onboarding process for all employees including paperwork and benefit enrollment.
• Maintain I-9 forms to ensure they comply including reverifications and the E-Verify process.
• Manage the hotels Benefit Program including open enrollment, qualifying events, and vendor relations.
• Manage the Workers Compensation for the property including filing and reporting.
• Manage the approval of all LOAS for the property including FMLA, and Personal LOA.

Boston, MA, US

• Provide support to four hundred employees.
• Manage the Annual Summer Series recruitment and onboarding process of sixty seasonal employees including recruitment of international J-1 students.
• Manage the recruitment process for all hourly colleagues.
• Manage the onboarding process for all employees including new hire orientation.
• Maintain I9 forms to ensure they comply including reverifications and E-Verify.
• Mange the HRIS system to ensure that the information is accurate including new hires, terminations, rate increases, transfers promotions and running reports including implementation of new Kronos System.

Boston, MA, US

Hong Kong, SAR, HK

Boston, MA, US

• Process payroll for ten different restaurants for locations in Massachusetts, New York, Rhode Island, Pennsylvania, and Virginia.
• Process bi-weekly and weekly payrolls for up to eight hundred employees.
• Ensure that employees are being paid correctly and in compliance with state and federal laws.
• Answer any employee or manager questions that may arise and give them support as needed.
• Enter all new hires into the system.
• Manage the HRIS system for all employees within the restaurants I oversaw.

• Assist Assistant and Regional Directors with daily functions of the department
• Assist with recruiting and screening prospective candidates with prescreening activities
• Completed all new hire back round checks using Track One.
• Help with temporary Summer Series Staffing
• Assist with New Hire Orientation and Hotel Tours
• Made sure all new hire paperwork was completed correctly and initial orientation to the hotel and job

• Assisted the Human Resources Manager with the daily functions of the department
• Assisted with the processing of the payroll for the entire hotel of about one hundred forty employees
• Assisted with the employee opinion survey process
• Assisted with employee recognition through Employee of the Month and Department of the Month
• Maintain employee communication boards
• Maintained employee files and payroll edits

• Take customers’ orders
• Make sandwiches
• Tender customers’ orders
• Experience with Micros Systems

B.S., Hospitality

Education record