Eric Dunphy Email and Phone Number

Digital Direction is a global leader in the telecom management industry. We think there’s a better approach to managing telecom and our satisfied customers agree; we call it Outsourced Telecom Management (OTM). Our telecom professionals will skillfully manage every aspect of the telecom lifecycle for you – ordering, contract negotiation, billing, audit/inventory management, invoice consolidation, expense management, procurement, trouble tickets, project management, and more. We have perfected these skills for 17 years and counting so our clients typically enjoy a 95% reduction of IT staff time spent on telecom issues, 25% savings on telecom spend, and a positive ROI within 3 months. For those in need of just one or two of our world-class telecom management services, then our Telecom as a Service offering is ideal for you. You can hand pick telecom support according to the unique needs of your company. It’s always customized around you and Digital Direction has the leadership and expertise you need. Offerings Include: • Outsourced Telecom Management • Telecom Project Management • Telecom Auditing • Telecom Inventory Creation • Telecom Expense Management • Strategic Sourcing & Procurement • RFP Creation & Contract Negotiation