Eric Kennedy

Eric Kennedy Email and Phone Number

Customer Success at SecureW2 @ SecureW2
seattle, washington, united states
Eric Kennedy's Location
Santa Cruz, California, United States, United States
Eric Kennedy's Contact Details
About Eric Kennedy

I build and deploy financially sustainable CS teams that focus on maximizing customer value realization and LTV, while approaching every touchpoint from a scale-first approach.

Eric Kennedy's Current Company Details
SecureW2

Securew2

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Customer Success at SecureW2
seattle, washington, united states
Website:
securew2.com
Employees:
34
Eric Kennedy Work Experience Details
  • Securew2
    Director (Global Head) Of Customer Success
    Securew2 Feb 2024 - Present
  • Mountain Parks Foundation
    Board Treasurer
    Mountain Parks Foundation Sep 2022 - Present
    California, United States
  • Zayante Creek Market And Deli
    Proprietor / Entrepreneur
    Zayante Creek Market And Deli Nov 2021 - Nov 2023
    Felton, California, United States
    • Purchased a struggling community market, located in a rural and under-represented area • Overhauled and elevated the business physically, financially and operationally• Successfully sold the business to a local resident, ensuring it's future viability to the community
  • Google
    Strategy And Operations Manager, Customer Success, Google Cloud
    Google Mar 2020 - Aug 2021
    Sunnyvale, California, United States
    Performed all GTM Strategy & Operations functions GCP's Customer Success Solutions Org Including: Planning: Go-to-Market Strategy: Demand, segmentation, coverage, incentives and deployment models Performance Strategy: Performance frameworks, metric definitions, targets, and measurement Staff: Annual strategic and resource investment, headcount / recruiting and financialsExecuting: Insights: Operating model refinement and data-driven performance insights Incentives and Compensation: Comp strategy, design and implementationReporting: Exec Briefings & Business Reviews: QBRs, MBRs, OKRs and leadership briefings Chief of Staff: Internal reviews, leadership offsites and overall internal delivery cadenceImproving: Process Design: Process refinement and tooling evolution BI & CI: Business / customer intelligence tooling and data analytics for managers
  • Looker
    Global Head Of Strategy & Operations, Customer Success Group
    Looker Jun 2019 - Mar 2020
    United States
    GTM Strat-Ops and Customer Intelligence leadership to Looker Customer Success Group. Customer Success, Support, Training and Education, CS Engineering and Renewals.
  • Looker
    Senior Manager Finance Operations
    Looker Apr 2017 - Jun 2019
    Santa Cruz, California
    Finance Business Partner to leadership of Customer Success, Professional Services and Support. Looker is a unified Platform for Data that delivers actionable business insights to every employee at the point of decision.
  • Plantronics
    Finance Manager- Technology Development And Strategy
    Plantronics Apr 2016 - Apr 2017
    Santa Cruz, California
    Leadership team Finance & Operations business partner to EVP of Engineering and Product:Product level ROI analysis workflow ownership. Overall P&L line management for R&D. Resource planning and execution.Global team management, talent development and consolidated external reporting execution
  • Plantronics
    Senior Financial Analyst- Technology Development & Strategy
    Plantronics Jan 2015 - Apr 2016
    Santa Cruz, Ca
    Finance business partner to Technology Development and Strategy Group. All aspects of financial oversight, including forecasting and reporting, strategic analysis, period-closing support, and scenario planning. Continual process improvement, measurement and goal setting. Budget under purview- approximately $70M/annual.http://www.plantronics.com/us/company/overview.jsp
  • Slac National Accelerator Laboratory
    Financial Management Analyst
    Slac National Accelerator Laboratory Oct 2011 - Jan 2015
    Menlo Park Ca
    Financial management on approx. $30M budget as the finance business-partner to the Particle Physics and Astrophysics Directorate.Incorporated partner (scientist/engineer) feedback and overhauled the monthly reporting package to expand detail and comprehension. Streamlined budgeting and forecasting for field work proposals and continuing operational plans. Tracked and monitored spending against government and private grant funding, maintaining strict commitment control. Increased operational efficiency by introducing enhanced dashboards and providing meaningful data examination. Assisted with monthly-close accounting including accruals, allocation journal entries and intra-organization invoices. http://www.slac.stanford.edu/SLAC National Accelerator Laboratory is home to a two-mile linear accelerator—the longest in the world. SLAC employs 1200 people and is operated by Stanford University for the US Department of Energy. SLAC is a multipurpose laboratory for astrophysics, photon science, accelerator and particle physics research. Six scientists have been awarded the Nobel Prize for work carried out at SLAC and the future of the laboratory promises to be just as extraordinary.
  • Granite Construction
    Financial Analyst
    Granite Construction Jun 2009 - Oct 2011

Eric Kennedy Skills

Financial Analysis Finance Analysis Asset Management Management Valuation Financial Reporting Asset Managment Investments Accounting Microsoft Excel Capital Markets Equities Financial Modeling Auditing Forecasting Fixed Income Derivatives Entrepreneurship Budgets Writing Strategy

Eric Kennedy Education Details

Frequently Asked Questions about Eric Kennedy

What company does Eric Kennedy work for?

Eric Kennedy works for Securew2

What is Eric Kennedy's role at the current company?

Eric Kennedy's current role is Customer Success at SecureW2.

What is Eric Kennedy's email address?

Eric Kennedy's email address is er****@****s.co.uk

What schools did Eric Kennedy attend?

Eric Kennedy attended Saint Mary's College Of California, Stanford University, Saint Mary's College Of California, San Francisco State University.

What skills is Eric Kennedy known for?

Eric Kennedy has skills like Financial Analysis, Finance, Analysis, Asset Management, Management, Valuation, Financial Reporting, Asset Managment, Investments, Accounting, Microsoft Excel, Capital Markets.

Who are Eric Kennedy's colleagues?

Eric Kennedy's colleagues are Deepankumar Kumaran, Matthew Anderson, Chandrasekar Manoharan, Ravi Shankar Karthik Kumar, Sameer Uddin, Kishore Dharmalingam, Cedric Kiran.

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