Eric Edward Carroll Email & Phone Number

Colorado Springs, CO, US

Colorado Springs, Colorado, United States

• Keeping accurate, complete, and well-organized records to assist in the development of reports
• Serving as internal liaison within operations and across organization divisions
• Coordinating via email and phone directly with vendors, staff, and others as needed
• Working with project coordinators and managers in providing support as needed
• Approving timesheets and executing onboarding/offboarding documents for UCCS work-study employees
• Implemented a warehouse inventory system and assisted with the reorganization of the warehouse

Colorado Springs, Colorado, United States

Colorado Springs, Colorado

• Ensured a positive customer experience for students, faculty, and staff
• Assisted students with printers, scanners, software, and college website navigation
• Helped students log in to computers and would reset/unlocked passwords when necessary
• Fulfilled faculty requests to change toner cartridges and helped faculty troubleshoot hardware
• Kept a clean, orderly environment where students felt welcomed and comfortable
• Consistently maintained rapport with supervisors, team members, and students, fostering personable and positive interactions

Colorado Springs, Colorado

• Stay-at-home parent caring for two children while my wife finished her degree and internships
• Maintained home as needed and remodeled kitchen and bathrooms
• Provided an enriching, educational environment for my children

Denver, Colorado

• Using my own vehicle, I delivered products to retail stores in the Denver Metro Area and many other parts of Colorado
• Distributed promotional materials and samples to stores from companies I represented and took photos for our marketing department
• Maintained positive customer relations with clients

Colorado Springs, Colorado

• Picked up and delivered specimens, contaminated surgical instruments, sterile surgical instruments, and supplies from hospitals and medical offices throughout the Colorado Springs area
• Safety, accuracy, time management, and customer service were all crucial parts of my job
• Built positive relations with hospital and clinic staff members

Colorado Springs, Colorado

• Trained employees in phlebotomy, safety, computer software, urine and other body fluid collections, and customer service
• Only phlebotomy trainer for Southern Colorado; managed my own department
• Worked closely with management to ensure all employees were up-to-date with their training
• Helped review and update SOPs

Colorado Springs, Colorado Area

• Duties included; scouting for pests, applying pesticides, mixing nutrients, taking daily readings (water temperature, pH, and PPM), cutting clones, transplanting, grooming, cleaning, weighing/packaging finished.
• Wrote SOP for pesticide handling and safety
• Obtained a Pesticide Applicator’s license through the Colorado Department of Agriculture to gain insight into pest management
• Collaborated with master growers to implement a successful integrated pest management program
• Helped train coworkers on pesticide handling and safety to stay compliant with the Colorado Department of Agriculture

Colorado Springs, Colorado

• Drew blood from all age groups; from infants to geriatrics
• Performed services for lab clients, which included registering specimens, ordering tests, processing specimens, resolving clients’ issues, and faxing results
• Performed duties in the send-out department, which included processing specimens, coordinating courier pick-ups, and entering results

Colorado Springs, Colorado

• Performed phlebotomy on inpatients and outpatients
• Charge-tech for my shift; assisted manager by creating graphs that reflected quality metrics and assisted with payroll
• Worked in the ER for 3 years, where I would draw blood, order tests, perform tests on POC instruments, transport specimens to main lab, transport blood products from blood bank to the ER, and assist with trauma.
• Trained students from Pikes Peak Community College, some of whom went on to lead a successful career in phlebotomy
• Commended by supervisor for outstanding performance (letter of recommendation available upon request)

Bachelor Of Arts - Ba, Communication (Digital Filmmaking & Media Arts), 4.0

Associate Of Arts - Aa, Communication, General, 3.92

Activities and Societies: Phi Theta Kappa Honor Society

Phlebotomy Certificate, Phlebotomy Technician/Phlebotomist, 4.0

The coursework focused on customer service in healthcare, medical terminology, and phlebotomy. I was hired on as a phlebotomist at Penrose.