Experienced Retail Manager, Operations and Service Delivery Manager with a demonstrated history of working in big box retail, the ITC and Audio/Visual industrys. Skilled in Team Leadership, Service Delivery, IT Service Management, and Contact Centres. Strong support professional with a Certificate IV in Front Line Management through the Customer Service Institute of Australia(CSIA). Awarded Customer Service Leader of the year for NSW/ACT by CSIA.Experienced in retail sales and stock control. Experienced in Visual Merchandising, staff scheduling, inventory control, and event operations of major venues. Experienced in audio/visual and live production with qualifications in electronics, telecommunications, frontline management and electrical Test & Tag.
Listed skills include Telecommunications, Service Delivery, Management, Managed Services, and 13 others.