Eric Fultz Email & Phone Number

Kirkwood, Missouri, United States

Pre Owned Vehicle Sales Manager

Greater St. Louis Area

Greater St. Louis Area

• Promoted to lead the new vehicle sales team to achieve all new vehicle sales and margin goals and objectives at St. Louis’ premier BMW dealership, which has been family-owned and operated for over 40 years.
• Provide leadership and direction to a team of 10 Sales Associates to achieve a high level of performance to increase market share and achieve targeted unit sales and profit margins, while creating an exceptional.
• Consistently demonstrate pride for offering superior customer service by building relationships, interacting directly with customers, and providing personalized attention to address and resolve all concerns.
• Maintain ranking as the #1 BMW dealer in the St. Louis market for selling more new cars than any of the other 3 dealers; train and motivate Sales Associates to communicate the dealership’s competitive advantages.
• Prepare and review monthly operational plan with the management team, and manage inventory reports daily at the dealership with the largest selection of BMWs in Missouri; provide forecasts and manage inventory of 100+.
• Drive the business through a high-level of involvement in the day-to-day operations, and support of vision and goals.

Greater St. Louis Area

• Supported the sales process by selling finance and aftermarket programs to new and used vehicle customers.
• Managed finance and lease deals from start to finish, structuring deals for maximum profitability and collectability, while working closely with 10 Sales Associates to develop appropriate solutions to meet customers’.
• Consistently attained and produced financial services’ goals and objectives by rapidly building relationships and trust, performing needs analyses, selling appropriate products to meet customer needs, and providing.
• Built relationships with banks and dealerships in St. Louis; worked with lenders and manufacturers to obtain best possible financial packages for the dealership, and served as the liaison between the customer and the.
• Ensured that all necessary finance paperwork was fully compliant with local, state and federal guidelines.
• Trained sales team on finance and lease programs and benefits of the dealerships’ financing and extended service programs.

Manchester, Missouri

• Supported the sales process by selling finance and aftermarket programs to new and used vehicle customers at a locally owned and family-run dealership and an 18-time "Elite of Lexus" award winner.
• Oversaw dealership customer loan origination and approval process while maintaining strong relationships with lenders; accurately processed all federal, state, and dealer paperwork related to vehicle transactions.
• Provided customers with complete explanation of manufacturer and dealership service procedures and policies.
• Presented and sold service contracts, GAP, and other beneficial ancillary products; generated monthly reports.
• Nurtured and enhanced the dealership’s reputation by cultivating and maintaining effective relationships.

Greater St. Louis Area

• Provided excellent customer sales and service for new and used vehicles at Mazda and Subaru dealership for one of the largest network of automotive dealerships in the St. Louis area.
• Maximized sales potential by listening to customer needs, offering the appropriate vehicle solution, and creating mutually beneficial sales agreements for the dealership and the customer.
• Ranked as the #1 Subaru Sales Representative in the St. Louis market in 2010 and 2011, out of all 4 dealers.
• Possessed an in-depth knowledge of all vehicles and services in order to answer all customer questions, and drove incremental sales through sell-in of additional options, services and programs.
• Built customer relationships and aggressively sourced new customers and followed-up on all customer interactions; demonstrated a proven ability to generate customer loyalty and achieve unit sales targets.

Mt. Juliet, Tennessee

• Promoted and relocated to motivate and lead a self-directed work force. at a jointly-owned company and the leading global supplier of automotive seating systems and electrical distribution systems.
• Supervised a team of 220 to meet hourly production rates and maintain high quality integrity standards.
• Increased plant profitability through reduction of expenses and cost saving initiatives including implementing automation, consolidating parts, and reducing scrap.
• Increased weld shop and seat build lines efficiency through job reduction and motivational leadership.

Greater St. Louis Area

• Recruited to supervise manufacturing plant production team with a focus on lean manufacturing process.
• Adjusted staffing levels, and resolved production, quality and personnel issues to meet client needs.

Greater St. Louis Area

• Recruited to conduct experiential marketing programs promoting Anheuser-Busch brands at events nationwide for an independent marketing and promotions agency specializing in events and mobile marketing tours.
• Executed nationwide experiential marketing tour - The Bud Light Lounge - promoting the Bud Light brand through face-to-face interactions with thousands of consumers at major special events, fairs and festivals.
• Safely drove, set-up, maintained, and staffed the Bud Light Lounge, a highly-sophisticated $2.5 million experiential marketing experience; traveled extensively and provided exceptional customer service, professionalism.

Bachelor Of Science (Bs) In Business Administration, Concentration In Marketing

Education record