Eric Fultz Email & Phone Number

Frisco, TX

• Represented MoneyGram IT to strategic agent accounts including Walmart and CVS. Articulated technology and product positioning to business & technical users, then managed agent's integration into Moneygram.
• Coordinated 6+ integration workstreams covering the full agent lifecycle, from agent set-up to settlement, enabling Walmart’s new money transfer product.
• Supervised a vendor team of 5 monitoring transaction staging kiosks and resolving issues with hardware, software, and connectivity. Implemented new change management process improving cross-functional coordination and.

Frisco, TX

• Identified business user needs and sculpted solution/product recommendations. Created prioritized roadmaps focusing on iterative growth of data and tools. Represented analytics needs in IT strategy discussions. Served.
• Defined strategy for creation of Compliance Data Warehouse through needs prioritization, capital planning, inter-project alignment, and requirement documentation. Led the implementation of ensuing $3M+ “big data”.
• Consulted on SOW negotiations for deliverable milestones and responsibilities for creation of CRM. Managed resulting 18+ month, $1M+ vendor development, delivering a streamlined user experience for conducting agent.
• Defined iterative roadmap for Agent Risk Model by researching source data, gathering end-user feedback, and aligning with overall data strategy. Solution reduced model creation time 68% and eliminated $1M in annual.
• Mentored two new Business Analysts for 6+ months on responsibilities and culture acclimation. Interviewed candidates for Business Analyst and Product Manager roles.

Fort Worth, Texas

• Domestic Network PerformanceAnalyzed corporate customer performance of equipment, cabin, and routes across time periods. Defined and calculated metrics to drive product decisions and transcontinental contract terms..
• Created data pack reports for 1800+ corporate accounts using custom SQL to calculate share gap, quality of revenue, and customer network fit. Reports provided account managers an “all-in-one” view of their accounts for.
• Established a new metric (contribution) for the value of a corporate account’s business when adjusted for displaced passengers, then compared net profitability across accounts for setting relative contract discounts..
• Developed corporate customer behavior segmentation model using Excel, VBA, and SQL to pull cross-system data. Model automated 4 hours of work per run.

Dallas/Fort Worth Area

• BI/DW Project ManagementManaged Business Intelligence & Data Warehouse projects through the software development lifecycle delivering POS, data security, reporting, and regulatory compliance improvements.
• Estimated, forecasted, and reconciled budget of up to $1M each for an average of 5 projects spanning 6-10 months each. Onboarded new project managers and taught AT&T’s IT Unified Process for project management.New.
• Evaluated impacted market segment, competitive advantages, and internal/external business drivers to estimate profitability.Billing Conversion ReconciliationCompared billing data from source and target systems to.

Mba, Finance, It & Organizational Management

Bs, Computer Engineering, Math

Activities and Societies: Tau Beta Pi, Upsilon Pi Epsilon, Sigma Phi Epsilon