Eric G. Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

- Exceeded 100% of quarterly targets, three quarters in a row generating over AU$350,000 selling to SME's across Australia and New Zealand.- Averaged 110+ outbound sales calls/dials and 1.5+ hours talk time daily.- Scheduled 3+ qualified business meetings daily with key decision-makers and business owners, driving growth for the company and creating business opportunities.- Streamlined lead management process by utilising Salesforce to track interactions and maintain 50+ account profiles daily.- Built and managed accurate sales pipeline while identifying correct ideal customer profiles (ICP), promoting the success of a sales cycle by 70%.

Sydney, New South Wales, Australia

- I was selected from a pool of 400+ applicants as one of less than 40 Earlywork Academy Business Development Fellows.- As part of Earlywork Academy, I received training in foundational tech sales skills such as prospecting, written outreach, cold calls, and discovery calls, as well as learning about tools like LinkedIn, Salesforce and Hubspot.- The Earlywork Academy curriculum was designed in partnership with sales advisors at companies including Salesforce, SafetyCulture, & Uber.

Parramatta, New South Wales, Australia

Guiding customers towards living their lifestyle in comfort and looking stylish while doing it!- Achieved team targets, averaging 60k on weekdays and upwards of 150k on weekends while implementing a variety of sales strategies resulting in several hundred dollars spent per customer.- Educated 40-50 customers daily about product features, benefits and detail technicalities to simultaneously aid in selecting best options for each individuals' needs while overcoming objections, effectively increasing sales rates by 2X.- Led peer to peer coaching of 8-12 new staff per cohort demonstrating leadership skills and confidence in a team environment, while driving staff competency rates up by 90%- Maintained a clean and organised inventory and assisted with 20+ weekly store layout changes, increasing customer footfall by 65%, totalling to an average of 1500 customers daily.

Parramatta, New South Wales, Australia

- Adopted consultative sales approach to understand customer needs and utilised suggestive selling techniques, offering relevant item specific solutions and achieving 130% of store team targets.- Guided over 50 plus customers daily through the process of successfully finding their ideal styles multiplying customer satisfaction and return rates to the store by 2X.- Achieved over 150+ item specific sales in both footwear and clothing weekly.

Blacktown, New South Wales, Australia

Building rapport with customers and helping build their ideal homes through upselling a range of items such as: household appliances, clothes, fragrances and bedding necessities (we do spend one-third of our life sleeping after all!)- Built rapport with customers and assessed needs to make product recommendations and upsell, achieving 120% in individual KPI's consistently.- Provided quality 1-on-1 customer service, upturning customer satisfaction rates by 85% and guarantee their return to the store.- Recommended, advised and sold products ranging from fashion to furniture and appliances in single and multiple transactions, ranging from an average of $500-$2000 in sales per customer.- Provided assistance in managing over 100 customer complaints weekly and resolving them according to company standards of operation.