Eric Gates Email & Phone Number

Fallbrook, Ca, Us

California, United States

Franklin, Tennessee, United States

• Implementation and Management of the Business Analytics practice at QinetiQ NA• Formulated, Implemented and Fostered the Business Intelligence and Analytics strategy • Served as primary Report Author for corporate and shared services functions• Met with business users to gather report requirements to create the functional and technical designs to facilitate report development.• Responsible for establishing processes and effective controls around the Business Intelligence (BI) and Enterprise Planner (EP) environments to ensure the integrity and accuracy of the systems and the information they provide• Managed the administration, support and maintenance of the Cognos environment, which includes the BI and EP environments• Assembled and mentored a team of report developers across the organization, including participants from IT, Program Finance, Corporate Accounting, Human Resources and other areas• Brought together developers, customers, stakeholders and a host of related participants in an effort to advance the cause, essentially managing a Cognos Center of Excellence for the enterprise• Emphasized a customer focused approach, building customer confidence and committed to increasing customer satisfaction. Set achievable customer expectations, assuming responsibility for solving customer problems, ensured that commitments to customers were met, solicited opinions and input from customers, and responded to internal (IT) customers effectively.• Disseminated monthly metrics on Cognos and Query Studio usage to the BI Champions and Developers enterprise wide. These metrics provided insight into the volume, frequency and performance of reports.• Participated in Deltek's Costpoint Analytics beta program• Served as Business Systems manager at OSEC, including support of JAMIS, JAMIS data warehouse, Cognos Impromptu Web Reports, OSEC Corporate dashboards and SQL Server DBA responsibilities

Business Intelligence Consultant, eTimecard Implementation PM, JAMIS Systems Consultant

Decision Support Consultant, Cost Accounting for Medical Groups

GNMA Certification Analyst, Paradox report writer, CPI conversion team with Arthur Anderson Consulting

Education record

Activities and Societies: Kappa Kappa Psi

Education record