Field Service Engineer
CurrentProvision of 1st level technical support to ensure effective and efficient operation of the SICPATRACE solution.Responsibilities• Resolution of site incidents within specific time constraints.• Preventive and corrective maintenance.• Offering technical support to fellow staff members regarding the SICPATRACE solution.• Monitoring equipment for quality, availability and technical issues.• Field testing of released operational systems and machinery in support of the SICPATRACE solution.• Proper documentation of work, production statistics and machinery status logs.• General electrical maintenance works.• Escalation of critical incidents and management and proper documentation of work-arounds during site works.