Eric Goad Email & Phone Number

Conducting business analysis. Managing projects using agile and waterfall frameworks. Justified business case. Using scalable and modular SAFe Agile.Gained insights into Agile Methodologies.

Currently working on the rollouts of re-platforming of the online trading platforms and introduction of IBM products such as WCS, OMS and CCC. Communicating existing processes (user stories) with developers. Using data and customer insights to determine marketing strategies and campaigns - maintaining customer engagement processes. Working collaboratively with internal stakeholders by implementing business strategies for seasonal campaigns to solidify customer retention, increased traffic and incremental sales.• Currently working with Data Analyst team as part of my KPI to understand customer insights/data using cluster analysis (segmentation), regression models, comparisons TY vs LY, customer behaviour (visits, transactions, divisions, spend) and post campaign reporting.

Conducted analysis and monitoring movements in client's portfolios, including structured notes, interest rates swaps, credit default swaps, FX options. Collaboratively worked various departments from trading, and product controls to assess mark-to-markets data and prices.Efficiently working with internal and external platforms for analysis such as Bloomberg, Reuters tools - to provide prompt validation and explanation of price moves for basket options, forwards, structured notes.Managed project plans for UAT cycles and co-ordinated with several stakeholders prior sign-off to UAT workstreams.

Master'S Degree, International Relations And Affairs

Bachelor Of Arts (B.A.), International Finance And Trade