Eric Gordon Email & Phone Number

United States

Remote

As a UX Researcher in the legal SEO space, I specialize in optimizing law firm websites to drive conversions by uncovering and addressing design flaws that hinder user experience. My work ensures that once a site ranks high on Google, it also captivates visitors, guides them seamlessly, and builds the trust necessary for potential clients to confidently connect with the right legal representation through use of behind the scenes software such as Google Analytics, Google Seach Console, and HotJar among others.- Conduct comprehensive UX audits of law firm websites, identifying design gaps and optimizing user journeys, resulting in improved navigation efficiency and increased user engagementf- Apply data-driven design improvements based on user research, enhancing user experience and resulting in longer session durations, reduced bounce rates, and a significant rise in contact form submissionsf- Partner with cross-functional teams to design visually appealing and user-centric high-ranking websites, fostering trust between potential clients and attorneys while balancing aesthetics and functionality.

Denver, Colorado, United States

- Played a key role in designing new features for HotSchedules software, addressing specific enterprise customer requests and delivering tailored solutions that aligned with user needsf- Facilitated seamless collaboration between Product Owners and the development team, ensuring the smooth handoff of completed features and consistent on-time deliveryf- Improved team efficiency and project success by actively participating in weekly development, scrum, and product meetings, enhancing communication between global developers and the local Product teamf- Elevated the HotSchedules UI by designing new components for the existing library and successfully implementing the BaseWeb design system, leading to a more consistent and user-friendly interface.

- User Research:Conducted effective user interviews and surveys to gather valuable insights.Utilized various research methods, including personas and empathy maps.- Information Architecture:Designed and organized information effectively to enhance user experience.Developed sitemaps and user flows for intuitive navigation.- Wireframing and Prototyping:Created low-fidelity wireframes and high-fidelity prototypes using tools like Figma.Iterated designs based on feedback for optimal user interaction.- Usability Testing:Planned and executed usability testing sessions to identify areas for improvement.Analyzed user feedback to refine and enhance the user interface.- Interaction Design:Developed interactive and engaging designs to improve user interaction.Implemented effective micro-interactions to enhance the overall user experience.- Design Systems:Established and applied design systems for consistent and cohesive visual elements.Ensured brand and design consistency across different elements.- Collaboration and Communication:Worked in cross-functional teams, collaborating with developers and product owners.Effectively communicated design decisions and rationale.- Agile Methodologies:Applied Agile and Scrum methodologies to manage and prioritize design tasks.Adapted to iterative design processes to meet project timelines.- Accessibility:Ensured designs adhered to accessibility standards, considering diverse user needs.Conducted accessibility audits and implemented improvements.- Continuous Learning:Demonstrated a commitment to continuous learning by staying updated on industry trends.Engaged in self-directed learning to expand skills beyond the bootcamp curriculum.

Steamboat Springs, Colorado, United States

Executive Chef at Joki Steamboat serving ramen, hand rolls, dumplings, sushi rolls, steamed bao buns, and other pan-asian inspired foods.

Certificate, Ux / Interaction Design

B.S, Media Arts & Animation 2004