Assist brokers, agents, and principals using strong communication and analytical skills via phone, using online technical tools and process resources. Possess excellent verbal and written skills to communicate ideas and solve problems of agents.Build sound relationships with individuals and businesses contacted.Knowledge of regulatory policies for insurance and Medicare.Answer inbound calls from Medicare eligible recipients, assess needs suggest applicable products, close sales.

Responsible for the development, implementation, management of various programs in compliance with federal, state and city rules, regulations. Establish airport-wide procedures and practices.Responsible for administration of Landside facilities, safety enforcement, traffic flow and security measures. Responsible for emergency planning, implementation and training. Coordinate with multiple agencies.Responsible for operational aspects of scoping, design review, federal compliance, for multi-million dollar airport construction projects Ensure safe and orderly flow of air, ground, and pedestrian traffic in a large hub airport environment.Establish and maintain cost effective work schedules, keep subordinates and superiors informed on matters impacting department goals. Prepare and administer annual budget for division sections. Manage Operations capital improvement program, make recommendations for capital projects and equipment for the department.Participate in the planning, design, and construction phase of all airport construction projects, provide oversight of all airport construction projects to ensure safety, security and operational requirements are met. Responsible for management of staffing, supervision, performance management, disciplinary intervention, planning, budgeting, forecasting, policy administration.Research, identify, procure state-of-art technologies, systems for security, safety, passenger convenience, and revenue streams. Negotiate terms and conditions of contracts for various service providers. Responsible for planning and executing high profile events while ensuring Airport operational activities. Respond to media inquiries when Airport PR Director is not available.Daily coordination with executive levelmanagers, tenants, city, state and federal managers and agencies for mattersof airport operations.Act as and represent the Director of Airport Operations in his/her absence.Designated as Airport Security Coordinator.