The Facilities Director manages maintenance, housekeeping, and grounds operations. Duties may include hiring and training personnel, establishing work schedules, coordinating with outside vendors, and inspecting work areas and projects. The Facilities Director has close client contact and must have great customer service and interpersonal skills.Selected Accomplishments:• Facilitated repair of major water main break. Contacted municipal and private contractors to isolate and repair. Coordinated emergency housing and shower facilities for campus. Facilitated the final repair and replacement of the water main and damaged areas of campus. • Coordinated the isolation and repair of electrical brown out/ black out. This included preparation of all surge sensitive equipment for start up.• Coordinated and assisted in the development of emergency procedures and operations planning. This included plans and documents for catastrophic emergency’s including, threatening and irate persons, active killer, fire, tornado, and physical plant outages.• Participated in the planning for the renovation and construction of main academic building. This involved working first hand with all general and sub-contractors as a liaison for the institution. Also served as representative for the institution at all architect and general contractor meetings.

Site Supervisor Manage all operational activities for a multi-site portfolio, reporting directly to company owner. Supervise, coach and write schedules for teams of up to 30 employees. Partner with job superintendent and project owner to ensure open communication to deliver high quality results, on-time projects, and high client satisfaction. Manage safety, emergency response, regulatory compliance, customer interaction, and development.Selected Accomplishments:• Developed innovative ideas and managed new technologies to execute each project led, while also ensuring team followed strict guidelines as required from project engineers. • Selected as company Safety Coordinator; ensured teams were up-to-date on all required safety training, scheduled ongoing safety certification, and kept detailed safety records.• Commended for ability to make sound decisions and lead team member’s effectively in high-stress or intense situations. Strengths in uniting teams with varying personalities and focusing their efforts on working together towards common goals.• Successfully led state-of-the-art project to complete the revetment process on the bank of the Missouri River. Partnered with engineers and performed a large amount of field modification in this large project.

Worked closely with the Board of Directors at up to 35 homeowner’s associations to manage and operate the community and facilitate effective solutions to issues between communities and internal support staff. Provided leadership and direction to effectively manage relationships with other business groups to ensure a high level of tenant service and achievement of company and property goals and objectives. Selected Accomplishments:• Analyzed company financials with full profit and loss (P&L) responsibility; developed and managed budgets.• Developed an effective resident’s relations plan and implemented initiatives including establishing a centralized resident call center to track and communicate concerns and follow-up.• Increased association retention through solid relationship-building and demonstrated follow-through on financial solutions for client’s needs.• As owner, doubled the size of the company and built company financial, customer, and overall performance. Sold for a significant profit as a result.

Developers Diversified owns and manages approximately 590 retail operating and development properties in 41 states, Brazil, Canada and Puerto Rico totaling more than 134 million square feet.Facilities Manager Oversaw all building system operations, repairs and maintenance as well as review relevant construction projects for a 10 building, 2.5 million square foot portfolio. Directly managed 5 shopping centers in the Twin Cities and assisted with projects at 5 other remote locations. Supervised team of up to 30 internal employees and managed hundreds of outside vendors and contractors. Selected Accomplishments:• Established an in-house parking lot striping program which saved $25,000 annually.• Analyzed future facility and maintenance needs and established strategies and schedules to ensure preventative maintenance needs were addressed.• Implemented and negotiated flat rate monthly contracts for external vendors (replacing time and material contracts), resulting in significant company savings.• Managed request-for-proposal (RFP) process for major repairs and capital improvements.• Key leader in the formation and building of a large new shopping center. Led contractors and employees on-site and established strategies to welcome customers during the opening process.