Eric Huff

Eric Huff Email and Phone Number

Client Services Engineer II at MOHELA @ MOHELA
chesterfield, missouri, united states
Eric Huff's Location
Dallas, Pennsylvania, United States, United States
Eric Huff's Contact Details

Eric Huff personal email

n/a
About Eric Huff

Eric Huff is a Client Services Engineer II at MOHELA at MOHELA. He possess expertise in telecommunications, avaya, data center, technical support, mobile technology and 30 more skills.

Eric Huff's Current Company Details
MOHELA

Mohela

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Client Services Engineer II at MOHELA
chesterfield, missouri, united states
Website:
mohela.com
Employees:
256
Eric Huff Work Experience Details
  • Mohela
    Client Services Engineer Ii
    Mohela Jul 2024 - Present
    United States
  • Navient
    Client Services Engineer Ii
    Navient Aug 2019 - Present
    Wilkes-Barre Pa
  • Warburg Pincus
    Technical Support Specialist & Telecommunications Engineer
    Warburg Pincus Jan 2001 - Dec 2018
    Greater New York City Area
    Provided high-touch Help Desk support for over 700 on-site and remote employees. Responsible for all PBX and voicemail support for 10 offices worldwide and off-site support for company-wide meetings of up to 300 employees. • Provided meticulous, high-touch IT support for firm partners and professionals, including after-hours support.• Documented issues and resolutions using BMC’s Track-It ticketing software.• Oversaw personnel on-boarding including work-space set-up and device testing. • Imaged computers using SCCM platform, created phone extensions and voicemail accounts.• Administrated Active Directory and Microsoft Exchange accounts.• Provided remote support for employees through LogMeIn Rescue software. • Delivered support to employees using Cisco AnyConnect VPN.• Coordinated migration of clients from Microsoft Exchange to cloud-based Office 365.• Managed procurement and assignment of all IT assets. • Maintained inventory room and facilitated secure disposal of outdated equipment.• Provided system administration for Avaya PBX and voicemail systems worldwide. • Updated 4-digit dialing over ISDN, rerouting calls over extant MPLS backbone to economize on calling costs. • Designed and programmed help desk call flow for London office, foregoing ACD license and saving money.• Delivered mobile technology support using Citrix Secure Hub for MDM platform.• Provided set-up and timely in-meeting support for video and audio conferencing using TMS with VCS and VCS-E, as well as for computer-based presentations.
  • Brooks Brothers
    Telecommunications Manager
    Brooks Brothers 1989 - 2000
    Greater New York City Area
    Transitioned from Store Manager to Corporate Offices in 1997, Managing the Information Services Department Helpdesk / Telecommunication. Responsibilities:• Managed phone and voicemail systems for headquarters, mail order center, warehouse and distribution center and 155 retail locations• Designed an IVR system for the headquarters location• Responsible for layout and installation of the Siemens Hicom 300 at a new warehouse facility • Installed an IntegraTRAK Call Detail Reporting System (CDR) on all Siemens PBX• Provided support for mobile phones and pagers

Eric Huff Skills

Telecommunications Avaya Data Center Technical Support Mobile Technology Mobile Devices Active Directory Troubleshooting System Administration Mobile Communications Project Management Ip Integration Management Information Technology Internet Protocol Suite Voice Over Ip Session Initiation Protocol Unified Communications Wireless Technologies Software Installation Avaya Products Video Conferencing Windows 7 Computer Hardware Customer Service It Asset Management Sip Trunking Intelligent Call Routing Windows 10 Tandberg Management Suite Citrix Secure Hub Call Detail Reporting Bmc Track It Avaya One X Attendant Console

Eric Huff Education Details

Frequently Asked Questions about Eric Huff

What company does Eric Huff work for?

Eric Huff works for Mohela

What is Eric Huff's role at the current company?

Eric Huff's current role is Client Services Engineer II at MOHELA.

What is Eric Huff's email address?

Eric Huff's email address is er****@****cus.com

What is Eric Huff's direct phone number?

Eric Huff's direct phone number is 212-878*****

What schools did Eric Huff attend?

Eric Huff attended West Virginia University.

What skills is Eric Huff known for?

Eric Huff has skills like Telecommunications, Avaya, Data Center, Technical Support, Mobile Technology, Mobile Devices, Active Directory, Troubleshooting, System Administration, Mobile Communications, Project Management, Ip.

Who are Eric Huff's colleagues?

Eric Huff's colleagues are Mo. Higher Ed. Loan Authority, Rebecca Trevino, Leola Kinsey, Ben Akers, Allam Shawa, Alexia Cole, Lisa Ciritella.

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