Lead product manager and product owner for CLEAR product suite including CLEAR ID Confirm, LPR, CLEAR Risk Inform & CLEAR Adverse Media products using an agile methodology. CLEAR is cutting edge public records technology used for investigations and combatting risk and fraud. CLEAR Product Overview: https://legal.thomsonreuters.com/en/products/clear-investigation-software • Generate and explore ideas for new CLEAR features, functionality and enhancements • Draft functional and design product specifications and create wireframes• Participate in and lead cross-functional product development teams • Product support and maintenance of CLEAR product suite • Design, manage and perform quality assurance testing for products and enhancements• Review API documentation and integrate API content into CLEAR• Manage new and existing vendor relationships• Manage and deliver multiple complex projects simultaneously throughout an average development year• Collect, analyze, and report customer feedback • Demo CLEAR products and features to customers, field staff, and other internal personnel• Create market research materials and participate in formal and informal market research sessions• Train and mentor new hires to CLEAR team

Assisted customers with legal research and product functionality questions on Westlaw and other related Thomson-West products.

Performed general clerical duties and legal research on family law and criminal law matters. Drafted various legal documents and letters to clients.