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@hlbb.hongleong.com.my
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Eric John is listed as IT Service Manager at Hong Leong Bank Berhad at Hong Leong Bank Berhad, a company with 4231 employees, based in Shah Alam, Selangor, Malaysia. AeroLeads shows a work email signal at hlbb.hongleong.com.my and a matched LinkedIn profile for Eric John.
Eric John previously worked as IT Service Manager at Hong Leong Bank Berhad and Project Manager / Service Delivery Manager at Dataprep Holdings Bhd. Eric John holds Professional Certificate, Itil Version 3 from Examination Institute For Information Science.
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AeroLeads found 1 current-domain work email signal for Eric John. Compare company email patterns before reaching out.
My long term experience in the IT Service Management, Project Management & Customer Service industry has taught me how to meet and exceed each customer's expectations with the service that sells. I have manage & supported many types of customers with various types of settings.
Listed skills include It Service Management, Service Delivery Management, Project Management, It Service Delivery, and 14 others.
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Selangor, Malaysia
Manages the service delivery of the IT services & working with various teams establishing relationships with staffs within the Bank, group entities & external parties/vendors, to provide services with a high degree of commitment & timeliness in meeting established performance standards & Customer satisfaction.Engages in proactive & reactive Problem.
Petaling Jaya, Selangor
In this line since 2012, have managed & supported 63 projects from medium to large scale valued at RM33,868,438.44. These projects comprises of:-- Manpower Outsourcing- EUC Maintenance & Support (End-User Computing)- Helpdesk System Implementation (LANDesk, Manage Engine, Astea)- Product Life-Cycle Support Maintenance- Hardware Refresh, Leasing &.
Kuala Lumpur, Malaysia
RESPONSIBILITIES:- Lead a team of Technical Support staffs in the implementation of the project’s scope of works.- Work closely with the Customer to better improve the services & support as an out-sourced vendor.- Perform services with a high degree of commitment and timeliness in meeting established performance standards and customer satisfaction.- Work.
Puchong, Selangor
RESPONSIBILITIES:- Take the lead role as an Assistant Manager in the call center division.- Preparation of Call Center Duty Roster and evenly manage the monthly claims based on Management requirements and budget.- Take charge of any difficulty face by the Consultants of the call center and resolve it.- Conduct Staff training based on updates and system.
Kuala Lumpur, Malaysia
RESPONSIBILITIES:- Lead a team of Customer Service Agents to provide better resolution to customers.- Responsible for providing excellent customer service and maintaining strong professional relationships with the customers and general members of the public.- Courteously and promptly resolves customer questions and/or problems by providing the best.
Other employees you can reach at hlb.com.my. View company contacts for 4231 employees →
Nisha Liny
Colleague at Hong Leong Bank Berhad
Petaling Jaya, Selangor, Malaysia, Malaysia
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AA
Amirul Adam
Colleague at Hong Leong Bank Berhad
Subang Jaya, Selangor, Malaysia, Malaysia
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Ha Pei Pei
Colleague at Hong Leong Bank Berhad
Selangor, Malaysia, Malaysia
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Timothy Padan Edwin
Colleague at Hong Leong Bank Berhad
Petaling Jaya, Selangor, Malaysia, Malaysia
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KK
Kie Kwong Tang
Colleague at Hong Leong Bank Berhad
Kuching, Sarawak, Malaysia, Malaysia
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AH
Asrol Haizad
Colleague at Hong Leong Bank Berhad
Terengganu, Malaysia, Malaysia
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AA
Amirul Aizat Yahaya
Colleague at Hong Leong Bank Berhad
Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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LT
Lynette Too Chin Voon
Colleague at Hong Leong Bank Berhad
Federal Territory Of Kuala Lumpur, Malaysia, Malaysia
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IS
Irdayu81 Sani
Colleague at Hong Leong Bank Berhad
Malaysia, Malaysia
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JK
Jonah Koh
Colleague at Hong Leong Bank Berhad
Kuching, Sarawak, Malaysia, Malaysia
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Quick answers generated from the profile data available on this page.
Eric John works for Hong Leong Bank Berhad.
Eric John is listed as IT Service Manager at Hong Leong Bank Berhad at Hong Leong Bank Berhad.
AeroLeads has found 1 work email signal at @hlbb.hongleong.com.my for Eric John at Hong Leong Bank Berhad.
Eric John is based in Shah Alam, Selangor, Malaysia while working with Hong Leong Bank Berhad.
Eric John has worked for Hong Leong Bank Berhad, Dataprep Holdings Bhd, Mobile Money International Sdn Bhd, and Nasioncom Sdn Bhd.
Eric John's colleagues at Hong Leong Bank Berhad include Nisha Liny, Amirul Adam, Ha Pei Pei, Timothy Padan Edwin, and Kie Kwong Tang.
You can use AeroLeads to view verified contact signals for Eric John at Hong Leong Bank Berhad, including work email, phone, and LinkedIn data when available.
Eric John holds Professional Certificate, Itil Version 3 from Examination Institute For Information Science.
Eric John is listed with skills including It Service Management, Service Delivery Management, Project Management, It Service Delivery, It Outsourcing, It Operations, Itil, and Help Desk Support.
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