Eric Johnson Email & Phone Number

Monrovia, Ca, Us

Monrovia, Ca

Duarte, California, United States

• Answer heavy volume of monitored and recorded telephone calls:• Relays incoming calls/messages;• Coordinates appointment scheduling with doctors, staff, nurses, patients and other medical departments over the phone. Responsible for calling back patients and rescheduling clinic cancellations. • Documents phone call using sales force and schedules appointments in EPIC/Salesforce.• Schedules Consults, labs, ancillary test, and follow ups in EPIC/Salesforce and other systems.• Use of problem solving and critical thinking skills to follow up with patient on scheduling related issues• Communicating call back from providers, extenders or nursing staff.• Provides services that are accurate, reliable, courteous and timely within established service levels. • Identifies patients in crisis with urgent clinical needs and refers appropriately.• Schedules patient appointments for clinic, infusion and/or diagnostic services as directed by the provider requests. Demonstrates an in-depth understanding of the flow of the patient scheduling process - paper and electronic environments.• Collaborates with other departments to schedule complex appointment types.• Demonstrates accuracy and completeness in handling calls. • Escalates issues in a timely manner to direct supervisor as applicable.• Creates pre-registration record and links pre-registration record to scheduled appointments. • Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. • Runs Real Time Eligibility (RTE) and notates accurate information within the EHR system.

Sun Valley, Ca

Plan and Manage Production SchedulesProcess Order Release from MRP DatabaseAnalysis of Sales Order Release for Capacity PlanningManage Inventory LevelsComplete shipping information and delivery datesOrder Floor Stock with shelf life materialReview work in process from production floorRelease Purchase Orders for production material, floor stock to support business unitReceive and Review Sales OrdersCreate Purchase OrdersCreate Packing slips in MRP DatabaseReview Master Production ScheduleRelease Work OrdersEngineer Change or Redirection of production work flowEnter and Maintain electronic data necessary for scheduling and inventory management

Sun Valley, Ca

INVENTORY SUPERVISORManage Finished Goods inventory and tooling. Verify entry of data for quantities of parts issued and transferred between storage locations.Cycle count and adjust inventory entering discrepancies into Vista Database.Assure raw materials, hardware, and semi-finished goods are issued to production jobs.Closure of shop packets after completion of product for stock.Troubleshoot discrepancies with manufacturing and inspection personnel.Prepare and conduction quarterly inventory.Decreased variances via cycle counting making inventory more efficient. RECEIVING INSPECTORReceive and inspect all incoming deliveries into factory. Record receiving record number to individual delivery item. Assure quantity verification of deliveries, and all outside processes have been performed.Conveyance of information from certifications onto job traveler and movement to next process. Verification of all material received to be used for jobs in production. Processing all O/P (Outside Processing) and Buy items Purchase Orders into Vista MRP System. Utilization of Purchase Order Receiving Audits, Outside Processing Status Report, and Material Transaction Reports. Continuous Status Correspondence using Microsoft Outlook.Retrieval of heavy material using seated and standing forklift. Responsible for entry and securing of alternate, secured storage site where additional material is stored.Contact Vendors for Correction of discrepant Certifications.O/P PROCESSING AGENTSecured quotes for outside processing during various stages of production process. Produced Purchase Orders and assure all procedures are followed according to specifications. Processed Boeing, ATK, Sikorsky, Cymer, Northrop Grumman, Bell Helicopter, and Barry Controls parts for outside processing.Reading blueprints and specifications verifying revisions for applicable processes.Communicate with Vendors via email, fax, and telephone daily.

Riverside, Ca

Production ManagerManaged receiving of raw materials and semi-finished goods into factory.Picked and posted inventory into production orders in SAP(ERP Software Database).Increased shop floor efficiency saving $100,000.Processed, tracked and Reconciled Credit Card Purchases.Supervised Shop Floor Inventories.Conducted and produced Monthly Safety Talks.Supervised / Trained clerical employees (10).Produced Production Reports for Customer Product lines.Fabricated Bar codes for Identification of product lines.Confirmed Production activities through routing process.

Long Beach, Ca

Case Manager CoordinatorRestructured Domestic Violence, Substance Abuse, and Anger Management Department.Re-Organized Outpatient Services.Produced Progress Reports for Client Court Appearances.Collected Fees for program attendance.Performed intake of clients into facility program.Supervised and trained interns.Facilitated Directors meetings.Public interaction with outside Probation Officers and Penal Case Managers.Coordinated activities of all residents, assuring attendance, behavior, and punctuality compliance.

Commerce, Ca

Sold Customized Wire and cable exceeding minimum sales weekly.Contacted potential customers daily. (75 to 100)Utilized computer leads to generate sales and connections.Processed invoices after sale of product.Cold calling only.

Certificate Of Completion, Computer Technology/Computer Systems Technology

General Course Studies, Telecommunications Management, 3.75

Member of the Honor Role. (Deans List)