Eric Johnson Email & Phone Number

Monrovia, CA

Duarte, California, United States

• Answer heavy volume of monitored and recorded telephone calls:
• Relays incoming calls/messages;
• Coordinates appointment scheduling with doctors, staff, nurses, patients and other medical departments over the phone. Responsible for calling back patients and rescheduling clinic cancellations.
• Documents phone call using sales force and schedules appointments in EPIC/Salesforce.
• Schedules Consults, labs, ancillary test, and follow ups in EPIC/Salesforce and other systems.
• Use of problem solving and critical thinking skills to follow up with patient on scheduling related issues

Sun Valley, CA

Plan and Manage Production SchedulesProcess Order Release from MRP DatabaseAnalysis of Sales Order Release for Capacity PlanningManage Inventory LevelsComplete shipping information and delivery datesOrder Floor Stock with shelf life materialReview work in process from production floorRelease Purchase Orders for production material, floor stock to support.

Sun Valley, CA

INVENTORY SUPERVISORManage Finished Goods inventory and tooling. Verify entry of data for quantities of parts issued and transferred between storage locations.Cycle count and adjust inventory entering discrepancies into Vista Database.Assure raw materials, hardware, and semi-finished goods are issued to production jobs.Closure of shop packets after.

Riverside, CA

Production ManagerManaged receiving of raw materials and semi-finished goods into factory.Picked and posted inventory into production orders in SAP(ERP Software Database).Increased shop floor efficiency saving $100,000.Processed, tracked and Reconciled Credit Card Purchases.Supervised Shop Floor Inventories.Conducted and produced Monthly Safety.

Long Beach, CA

Case Manager CoordinatorRestructured Domestic Violence, Substance Abuse, and Anger Management Department.Re-Organized Outpatient Services.Produced Progress Reports for Client Court Appearances.Collected Fees for program attendance.Performed intake of clients into facility program.Supervised and trained interns.Facilitated Directors meetings.Public.

Commerce, CA

Sold Customized Wire and cable exceeding minimum sales weekly.Contacted potential customers daily. (75 to 100)Utilized computer leads to generate sales and connections.Processed invoices after sale of product.Cold calling only.

Certificate Of Completion, Computer Technology/Computer Systems Technology

General Course Studies, Telecommunications Management, 3.75

Member of the Honor Role. (Deans List)