Eric Johnson Email & Phone Number

Detroit, Mi, Us

Toledo, Ohio, United States

- Created analytics department and evangelized data culture throughout the company to scale business process and increase efficiency- Developed sales and marketing KPIs and dashboards that drove improvement initiatives and increased revenue- Designed and administered suite of Power BI Reports providing real-time visualizations into business performance and growth opportunities- Implemented a marketing data mining platform using ETL practices, then statistically analyzed that data to identify highest potential return on customer advertising- Operated and managed entire Business Intelligence department overseeing full data life cycle

Austin, Texas, United States

- Developed machine learning models in R with customer data to increase efficiency in customer problem resolutions- Migrated data between software platforms-Built API to integrate customer call data and Power BI using Python-Assimilated data tools into the Customer Support dynamic in a fast-pacedenvironment-Initiated self-lead projects that added value to the resolution process

Ann Arbor, Michigan, United States

- Cultivated excellent dining experience for guests- Lead team and communicated with customers to fulfill catering orders- On boarded and trained new hires to set them and the team up for success

Ann Arbor, Michigan, United States

- Collaborated on research and composed a paper on data reuse tendencies ofeducators and researchers- Researched education data on the Qualitative Data Reuse team- Provided oral and written feedback on papers and research of team members- Extracted and coded survey and interview data in Nvivo

Masters Of Science, Data Science

Bachelor Of Science - Bs, Data Science

Activities and Societies: Big Ticket Productions - VP Corporate Sponsorship, University Activities Center - Director of Finance